Existing Logo, Sales Development Representative
athenahealth
- United States
- United States
À propos
About the Team The Sales Development team helps accelerate growth by identifying, qualifying, and advancing opportunities across our customer base. The team partners closely with Customer Success, Marketing, and Account Executives to ensure a coordinated approach to client engagement and pipeline development. They use CRM tools, research platforms, and sales engagement systems to manage outreach and track progress. The team is committed to building strong relationships and supporting a seamless experience for prospects and customers.
Essential Job Responsibilities
Manage inbound leads from Customer Success, Marketing, and digital channels, ensuring timely qualification and follow‑up.
Engage existing clients to identify upsell, cross‑sell, and expansion opportunities.
Nurture early‑stage leads through consistent, value‑driven communication until they are ready for a sales conversation.
Conduct targeted outbound outreach to strategic accounts to identify new stakeholders and business units.
Research client needs and account history to tailor outreach and prepare for high‑quality conversations.
Identify and pursue product gaps (“open sockets”) within existing accounts to expand product adoption.
Support Account Executives during in‑market trips by securing meetings and building a full schedule of conversations.
Document all interactions, insights, and progress in CRM systems to support accurate forecasting and collaboration.
Use AI tools to research accounts, personalize outreach, and improve productivity, while learning new AI capabilities as they become available.
Collaborate with cross‑functional partners to share insights that inform broader sales strategies.
Additional Job Responsibilities
Participate in team meetings, training sessions, and skill‑building workshops.
Contribute feedback to improve lead management processes and outreach strategies.
Assist with special projects that support sales initiatives or operational improvements.
Maintain awareness of product updates and market trends to strengthen client conversations.
Support testing and adoption of new tools or workflows that enhance team efficiency.
Expected Education & Experience
Experience in a client‑facing, sales, or customer engagement environment preferred.
Strong organizational and time‑management skills, with the ability to balance multiple priorities.
Ability to communicate clearly and professionally across written and verbal channels.
Interest in relationship‑based selling and engaging with clients to understand their needs.
Comfort working in a dynamic environment with evolving products and processes.
Ability to analyze information and apply research to prepare for client conversations.
Familiarity with CRM or sales engagement tools preferred.
Bachelor’s degree or equivalent experience preferred.
Expected Compensation $48,000 - $82,000. The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job‑related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package – depending on role eligibility, we offer both short and long‑term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans.
Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, age, or protected Veteran status. Please visit https://www.athenahealth.com/careers/equal-opportunity for more information.
#J-18808-Ljbffr
Compétences linguistiques
- English
Avis aux utilisateurs
Cette offre provient d’une plateforme partenaire de TieTalent. Cliquez sur « Postuler maintenant » pour soumettre votre candidature directement sur leur site.