À propos
Responsibilities
Support content creation and be a subject matter expert, working closely with other content designers and experience designers to apply your content design skills to an established product.
Identify problems and craft creative content solutions that educate and empower users.
Collaborate with other content designers to maintain and deliver content guidelines that provide consistent language and labeling across a range of touchpoints.
Collaborate with research partners and others to test and get feedback on content and experiences.
Help shape the role of content in the design process, and partner with product managers for legal, risk and compliance reviews.
Create content for digital experiences as part of the digital product development process. Collaborate with experience designers, agile development teams, and core product team members to deliver an engaging, consistent, and accessible experience.
Consult on voice, style, and grammar. Collaborate with other Content Designers and Experience Designers to apply your writing skills to an established product.
Socialize & suggest changes to content guidelines that provide consistent language and labeling across a range of touchpoints.
Conduct user research; creating test plans, interview guides, test scripts, and analysis documents.
Shape the role of content in the digital product development process and work alongside product managers for legal, risk, and compliance reviews.
Qualifications
Are a natural collaborator and an excellent communicator.
Advocate for users and inspire a culture of design thinking.
Can handle multiple projects and deadlines.
Believe iteration is the best path to improvement and can adapt quickly to change.
Take initiative and act on opportunities for improvement.
Have working knowledge of design fundamentals in a digital space.
Love language and feel passionate about things like voice, style and grammar.
1-2 years working in UX with foundational understanding of best practices and principles.
Experience working on user journeys (happy paths, sad paths, error states, etc.).
An online portfolio, writing samples or published work.
Experience in or an understanding of agile development processes.
Agile Web Development.
Business Requirements Documentation (BRD).
Data Visualization.
Digital User Experience.
Employee Engagement.
IT Architecture.
JavaScript.
Wireframing.
Copywriting and Editing.
Creativity.
Decision Making and Critical Thinking.
Design Thinking.
Effective Communications.
Group Facilitation.
Influencing.
Planning: Tactical, Strategic, Product Development Life Cycle.
User Experience Design.
Equal Employment Opportunity PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
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Compétences linguistiques
- English
Avis aux utilisateurs
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