À propos
National Electrical Distribution Company
If you have a
strong commitment to customer service
and value performance that exceeds customer expectations, we are interested in talking with you.
National electrical distribution company is looking for
ambitious and outgoing individuals
to be part of a customer driven team. We service customers with standard electrical and industrial supplies.
We offer a competitive benefits package and salary commensurate with experience.
The primary responsibility of the Inside Sales Representative is to perform sales and service duties that will meet or exceed customer requirements from a remote location or located in one of our seven locations in the Illinois region.
Essential Position Functions
Promote and sell all of Steiner’s products, services and solutions and market all divisions respectively, including E-Commerce solutions.
Proactively growing potential business by offering Steiner based solutions through strategic outbound calling.
Consistently meeting customer requirements by proactively communicating through email, phone, or online ordering.
Ability to be resourceful and self-motivated in providing technical assistance from the vendor for the customer’s specific application via Steiner Specialists, supplier catalogs, supplier websites, or supplier technical support.
Capability to quote contractor-based material, via multiple system approach with strategic quote follow up.
Manage customer open orders and backlog. Proactively work with vendors and Sales Support Team to meet customer order requirements.
Proactive follow up on open quotes and communicate with appropriate people.
Work with vendors and Steiner employees on large job buys.
Develop and maintain relationships with Key Suppliers.
Support and promote specified suppliers (i.e., Affiliated Distributors) and product promotions.
Enter orders in the most cost effective and profitable way, such as drop ship, customer pick up or Fed Ex carrier.
Participate and promote Steiner/Supplier sponsored events.
Work with Sales Support Team and Centralized Returns Department to correct and resolve order entry errors for efficient returns.
Participate in all internal and external training, including but not limited to on site classes, off-site classes, and web-based training to keep up to date on the most current product technology.
Position Requirements
High School diploma or GED certification.
Minimum two year’s work experience at Counter Sales or Inside Sales preferred.
Knowledge of electrical wholesale industry and product lines Steiner represents preferred.
Intermediate skill level of Microsoft Office Word, Excel, Outlook, and Teams.
Intermediate skill level to searching web-based software.
Knowledge of electrical distribution ERP system, Epicor Solar Eclipse preferred.
Ability to access the necessary resources (for example, product catalogs, vendor web sites, literature, product presentations, training, department peers and other employees) to meet customer requirements, resolve customer issues, and sell all of Steiner.
Ability to professionally respond to customer calls, transfer calls, park calls, leave voicemails.
Ability to work remote and or in professional setting.
We are an equal opportunity employer and will consider all qualified applicants for employment. We employ people without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, protected veteran status, or disability.
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Compétences linguistiques
- English
Avis aux utilisateurs
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