Application Support Engineer 1559

Application Support Engineer 1559. SimoTech has a great opportunity for an experienced Application Support Engineer to join our team. Supporting our client, a leading organisation within the life sciences industry, the successful candidate will play a critical role in maintaining day-to-day operational performance across several enterprise applications within a highly regulated environment. This opportunity offers scope to influence system improvements, strengthen operational processes, and contribute to the long-term efficiency and reliability of digital applications while collaborating with cross-functional teams. The ideal candidate will bring expertise in technical/application/infrastructure support within a regulated environment, strong communication skills, and excellent stakeholder engagement abilities.

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• Develop in-depth knowledge of IT functionality of relevant applications to aid in go-live, upgrade and maintenance activities
  
• Provide oversight and ownership for site validation activities associated with digital applications, in accordance with site and corporate procedures and GMP guidelines
  
• Develop a network both on and offsite to help ensure that the site has access to appropriate support teams
  
• Understand the local use cases for globally supplied solutions and ensure that the implementation meets site business needs
  
• Work closely with other site resources to ensure that solutions complement others already live or planned so avoid duplication of effort
  
• Lead project teams in new and upgrading of technology platforms
  
• Work with the Digital Plant Consultants to help the site strategize on its future technology roadmap
  
• Take part in compliance forums and ensure that all applications under their remit remains in a validated state
  
• Responsible for coordinating periodic tasks associated with live applications
  
• Developing project proposals, schedules and resource needs
  
• Participate in and support audit activities
  
• Ensure that IT site inventory remains accurate
  
• Represent the site and share knowledge at corporate forums
  
• Resolve system problems using data analysis and problem solving skills
  
• Participate, contribute and report at team meetings
  
• Implementing system / platform upgrades
  
• Promoting use of system functionality to improve work processes
  
• Providing system enhancements
  
• Interacting with external parties (e.g., vendors, consortiums)
  
• Provide troubleshooting/help to others in the IT department when necessary
  
• Develop and maintain system SOPs
  

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• 5+ years’ experience delivering and supporting IT systems / platforms
  
• Demonstrated learning agility both technically as well as business xcfaprz processes and applications
  
• Demonstrated initiative to build relationships, learn new business processes and identify opportunities
  
• Strong analytical and problem-solving skills
  
• Strong interpersonal and communication skills
  
• Active listening and leadership skills
  
• Knowledge of IT infrastructure platforms and ISA S95 architecture
  
• Broad knowledge of GMP systems, and knowledge of Industry 4.0 and IOT technology is desirable
  
• Project management experience
  
• Familiar with Agile methodologies
  

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• Role provides a high degree of autonomy to allow the successful candidate to reach their full potential
  
• Develop new skills and enhance technical ability by working with innovative technologies in a multi-disciplined environment
  
• Opportunity to work with large corporate clients on exciting capital projects