À propos
Have you got what it takes to succeed The following information should be read carefully by all candidates.
The Pantry serves as the central destination for employees to access policies, procedures, operational guidance, and company knowledge. As the platform grows across the organisation, it must remain structured, searchable, and technically scalable so employees can easily locate reliable information.
A Day In The Life (Responsibilities)
This role owns the technical foundation of the platform, including CMS configuration, structured knowledge architecture, search optimisation, and system integrations. The CMS Technical Architect / Developer ensures The Pantry’s navigation structures, templates, metadata models, and integrations are designed to scale as the organisation grows.
While Toast’s Centres of Excellence (COEs) author and maintain subject‑matter knowledge, The Pantry team maintains the platform architecture and technical infrastructure that supports it. This role sits at the intersection of CMS engineering, information architecture, and enterprise knowledge systems, enabling The Pantry to function as a reliable and intelligent employee knowledge platform.
What You’ll Need To Thrive (Requirements)
Candidates should have several years of experience working with enterprise CMS or intranet platforms, with demonstrated experience configuring and maintaining systems such as Unily, SharePoint, Confluence, or Adobe Experience Manager.
Strong familiarity with CMS development tools is required, including experience working with CSS, JavaScript, and CMS APIs.
Candidates should also have a strong understanding of information architecture and structured content design, along with experience managing complex knowledge environments.
Equally important is the ability to translate technical CMS constraints into clear guidance for business stakeholders and collaborate effectively with cross‑functional teams.
Direct experience working with the Unily CMS platform is strongly preferred.
Experience supporting enterprise search optimisation, structured knowledge systems, or AI‑driven knowledge retrieval frameworks is also valuable.
Candidates with experience supporting internal employee experience platforms or knowledge management systems will be especially successful in this role.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. For more information about our benefits: roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Toast is committed to creating an accessible and inclusive hiring process. xcfaprz As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact
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Compétences linguistiques
- English
Avis aux utilisateurs
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