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À propos
The Role Reporting to the Solutions Engineering Manager, you will act as a strategic technical advisor for Netcraft’s enterprise prospects and customers.
In this role, you’ll shape how large organisations adopt and maximise the benefit from Netcraft’s cybercrime disruption platform, combining deep product expertise with consultative problem‑solving to influence customer strategy, accelerate sales cycles, and ensure long‑term customer success.
Day to day, you’ll be:
Leading highly tailored demonstrations, strategic workshops, and proofs‑of‑concept that show how Netcraft’s platform solves enterprise‑scale challenges.
Developing a deep understanding of each customer’s environment, business objectives and threat landscape, and translating those into actionable recommendations.
Acting as the “voice of the customer” to internal teams, shaping product direction and prioritising enhancements based on enterprise needs.
Partnering with Sales, Technical Operations, Account Management, Engineering and Product to drive complex opportunities, influence technical decision‑makers and build long‑term strategic relationships.
Drafting and delivering compelling technical proposals aligned to customer risk, governance and security initiatives.
Identifying opportunities to expand Netcraft’s footprint within accounts by mapping customer outcomes to our broader service portfolio.
Ensuring seamless onboarding and enterprise rollout by working cross‑functionally to remove roadblocks, optimise deployment plans and maximise customer satisfaction.
Positioning Netcraft as a trusted advisor by staying current on evolving cybercrime techniques, infrastructure abuse patterns and threat mitigation best practices.
What you’ll need to be successful
Proven experience in Enterprise B2B SaaS or cybersecurity in a technical customer‑facing role (Solutions Engineering, Sales Engineering, Technical Consulting, or similar).
Ability to earn trust with senior technical and business stakeholders – from CISOs and security architects to engineering teams and legal/compliance groups.
Strong communication and influencing skills, with the ability to present complex security concepts clearly and confidently.
A consultative, strategic mindset and the ability to diagnose customer challenges and align solutions to measurable outcomes.
High degree of ownership and organisation; able to manage multiple enterprise opportunities, stakeholders and timelines concurrently.
Customer‑first mindset and collaborative spirit – thriving in a team that works cross‑functionally toward shared goals.
Curiosity about cybercrime, threat intelligence and internet infrastructure.
Broad understanding of security, networking fundamentals and/or internet architecture highly beneficial.
The Rewards Package
33 days vacation, including national holidays which can be worked if you prefer.
Enhanced sick pay from day 1, rising to 12 weeks full pay after 6 months.
401(k) safe‑harbor plan with employer match.
Comprehensive private health cover, including medical, dental, vision and life insurance.
Generous enhanced parental leave and pay entitlements.
Equity tracking scheme (eligibility criteria apply) – allowing you to share in Netcraft’s long‑term success.
Two paid learning & development days per year plus access to learning resources such as Udemy and Coursera.
Two volunteering days per year, to allow you to contribute to your wider community or charity.
Meals, snacks and drinks provided daily in the office.
Employee referral bonus scheme.
Hybrid and flexible working options.
Spot reward bonus scheme to reward truly outstanding contributions.
Diversity, Equity & Inclusion This is deeply important to us. Through our ally network we support under‑represented groups and maintain a working environment free from bias, harassment or discrimination. We encourage candidates from all backgrounds to apply. We’re also happy to make adjustments to the hiring process to ensure every candidate can participate fully.
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Compétences linguistiques
- English
Avis aux utilisateurs
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