Sales Service Engineer

Join an established, leading process engineering company with strong roots in Cork and a reputation for quality since 1978.

As Service Manager, you will strategically lead and expand the service division, taking full responsibility for operational performance, team coordination, and commercial growth.

You will balance both business development (60%) and technical/service management (40%), making this an ideal next step for a Service Lead, Supervisor, or Foreman ready to move into management.

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• Lead, coordinate, and grow a team of service engineers, maintenance professionals, and support staff.
  
• Take charge of client relationship management, engaging directly with customers and driving service revenue through both existing and new business.
  
• Oversee the scheduling and efficient delivery of annual servicing, planned maintenance, and occasional unplanned/emergency works.
  
• Work cross-functionally—partnering with craftspeople, engineers, service admin, and senior management to deliver top-tier service.
  
• Expand the service offering through targeted business development in the process/life sciences/pharma sector.
  

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• Proven background in process engineering—experience with pumps, valves, mechanical/process equipment, washers, or similar systems is essential.
  
• Leadership experience—ideally managing or coordinating technical/service teams.
  
• Track record in a customer-facing, client engagement, or business development role.
  
• Technical/craft qualification or equivalent practical engineering experience.
  
• Prepared for travel across Ireland (occasional overnight stays depending on project scope).
  
• Must come from a process engineering background, experience working with process equipment (e.g., washers, pharma systems).
  

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• Salary DOE 60-80k DOE
  
• Company vehicle & fuel card, phone & laptop. xcfaprz
  
• Company pension scheme.