CUSTOMER SERVICE REPRESENTATIVE

Job Description

Description:

EveryPet, a dedicated non-profit organization, is seeking a driven and compassionate Customer Service Representative to join our team. In this full-time role at our state-of-the-art, low-cost, high-quality veterinary clinic, you will be instrumental in delivering exceptional customer service, managing cash transactions, and supporting our mission to make veterinary care affordable and accessible. If you thrive in a dynamic environment and are passionate about making a meaningful impact, this position offers a rewarding opportunity to contribute to our mission.

Key Responsibilities:

• Provide superior customer service, ensuring a positive experience for clients and their pets.
• Handle a high volume of appointments and in-person inquiries, including scheduling appointments and managing client records.
• Process cash transactions, manage financing options, and handle