Customer Service Agent

Job Description

Job Title:  Customer Service Return Agent (CSA)
Location:  Sixt Rent a Car – Indianapolis International Airport
Schedule:  2 PM – 10 PM, Sunday through Thursday
Pay:  $17/hour

About the Role:
Sixt Rent a Car, part of the Tom Wood Group, is looking for a Customer Service Return Agent (CSA)  to join our high-energy, customer-focused team at Indianapolis International Airport. In this role, you will ensure a seamless, professional, and efficient experience for customers returning rental vehicles while supporting the operational flow of the rental location.

Key Responsibilities:

• Greet returning customers with professionalism and a positive attitude.

• Inspect returned vehicles for condition, cleanliness, and compliance with company standards.

• Accurately process rental returns, including