Customer Service Associate (Bilingual)

Job Description

Customer Service Specialist

Boynton Beach, FL

$18.00 - $22.00 Per Hour (Employer provided)

We are a family wellness practice dedicated to improving the health and well-being of our community. We focus on providing exceptional chiropractic care and fostering a supportive environment for our patients and team.

Summary

We are seeking a Customer Service Representative to join our team. In this role, you will be the first point of contact for our patients, ensuring they receive outstanding service and support. Your contributions will be vital in enhancing patient satisfaction and promoting our family wellness mission.

Responsibilities

• Provide exceptional customer service to patients and visitors in a friendly and professional manner.
• Handle incoming calls and inquiries, addressing patient needs effectively.
• Assist with scheduling appointments and managing patient records accurately.
• Perform data entry tasks to maintain up-to-date patient information.
• Support sales initiatives by promoting services and products offered by the practice.
• Process cash transactions and manage billing inquiries as needed.
• Collaborate with team members to ensure smooth office operations.

Requirements

• Previous experience in customer service or a related field is preferred.
• Strong communication skills, both verbal and written, are essential.
• Ability to work effectively in a fast-paced environment while maintaining attention to detail.
• Proficiency in data entry and basic computer skills is required.
• Multilingual abilities are a plus but not mandatory.

If you are passionate about helping others and want to be part of a caring team, we invite you to apply today and make a difference!

What You’ll Do:

• Greet patients with warmth and professionalism
• Assist with front desk operations: scheduling, phone calls, and patient check-ins/outs
• Support the chiropractor during patient visits (training provided)
• Keep our space organized, welcoming, and running smoothly
• Be a daily dose of positivity and care for everyone who walks through our doors

What We’re Looking For:

• A natural people-person who loves to help others
• Strong customer service experience (retail, hospitality, medical – all welcome!)
• Detail-oriented, reliable, and eager to learn
• Passion for health, wellness, and making people feel their best
• Bonus: Experience in a natural healthcare

Why Join Us?

• Friendly, supportive team environment
• Opportunity to grow in the health & wellness field
• A workplace where your personality and passion truly matter
• Competitive pay and potential for perks like wellness care

If you're ready to bring your positive energy to a place that values connection, healing, and community—we’d love to meet you!

Job Types: Full-time, Part-time

Pay: $18.00 - $22.00 per hour

Expected hours: 32 per week

Hours:

Tuesday 1 pm to 7:30 pm

Wednesday 7:30 am to 2 pm

Thursday 8:30 to 7:30 pm

1 hour lunch break on Mondays and Thursdays

Benefits:

• On-the-job training
• Paid time off
• Professional development assistance

Shift:

• Language: English and Spanish (Required)
• Boynton Beach, FL 33426 (Required)

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