Member Services Associate (On-Call)

Job Description

Description:

Job Overview:

Position requires a highly motivated, energetic and enthusiastic person, dedicated to the ideals and goals of the A.R.E. Provide excellent customer service Ensure all visitors have a positive and memorable experience by cordially greeting, orienting and assisting Visitor Center visitors and guests by providing excellent customer service.

Provide a positive and warm welcome to visitors and respond to requests for service or information. Serve the public by greeting visitors and Answer all incoming calls for the organization in a prompt cheerful and positive manner, courteous manner and provide assistance to the caller whenever possible. Assist with order entry, membership and conference registration responsibilities. Evening and weekend availability required.

Responsibilities (include but are not limited to):

• Provide excellent customer service to visitors, customers, and conferees.
• Cordially greet, orient and assist visitors while providing up-to-date handouts and literature.
• Answer/research questions about Edgar Cayce, the readings, and functions of the A.R.E.
• Research and guide visitors to information on the website
• Maintain knowledge and awareness of upcoming events and daily activities through Global Calendar schedule and monitoring Visitor Center email