Custom Cake Order Specialist

Job Description

Description: Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

· Takes orders for Cakes, Baked goods, and catering.

· Answers phone and answers questions regarding bakery/deli products.

· Cleans organizes, and stocks assigned area.

· Attentive interaction with guests coming in and as they leave, ensuring a positive guest experience.

· Ability to inform guest of all bakery products including ingredients upon request.

· Accurately write and follow detailed instructions on special orders to ensure product meets or exceeds the guest expectations.

· Demonstrate positive, enthusiastic, committed, and flexible attitude always, while promoting the importance of effective teamwork.

· Maintain positive working relationships through respectful, open, and effective two-way communication with all coworkers, supervisors, and all management.

· Supports FOH and BOH staff in other duties assigned.

· Excellent communication skills; verbally interacts with management, team members and guests.

· Strong organizational skills and ability to multi-task.

· Ability to stay calm and work efficiently under pressure.

· Ability to prioritize job duties and manage time effectively.

· Strong verbal communication skills required.

· California Food Handlers card is required for all food service employees who prepare, store, and serve food.

· A willingness to work morning, evenings, weekends, and holidays required.