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- Dublin
- IrelandJob Title: Data Centre Shift Lead TechnicianLocation: Dublin CampusCommence Date: ImmediateWork Times:12-hour shift (days and nights)Purpose of JobThe Shift Lead Technician will work as part of an operational team to support the Criticalenvironment 24/7/365.
The shift lead will manage the shift team, who is responsible for the monitoring,escalation, emergency response and operation of critical services within the data centerenvironment.
The shift team will operate out of the central facilities operation centre and will ensure allaspects of the facility are covered & monitored during their shift.
The Shift team will also work alongsidethe day operations team to align CE equipment through Electrical or Mechanical switching activities tofacilitate break/fix and planned preventive maintenance (PM) activities across the campus.The Shift Lead Technician will report directly to the Campus Operations Manager.Shift technicians will report directly into the Shift Lead on site.Responsibilities include:• Be the main point of contact on the Shift for the client & CBRE management.• Monitor all critical systems across campus from the central facilities operation centre andensure that all incidents are escalated and responded to as per Runbook and SLA metrics.• Supervision of the central facilities operation centre and the shift team during your shift rotation.• Monitor and respond to abnormal conditions in critical facility systems through the use ofrecognized escalation tools and EOPs.• Work collaboratively with the Shift Supervisors in stabilizing affected systems during incidentresponse.
The shift lead will remain the incident owner and will close out the incident onsatisfactory completion.• Provide detailed status reports during incidents through agreed channels.• Ensure all incident notifications are up to date during your shift and then closed out correctly as per site procedures when the task is completed.• Stay abreast of changes and improvement initiatives led by CBRE and the client.• Be fully conversant with the facility Emergency Response Plan, EOPs, and act as the shiftliaison with the security team during site emergencies.• Provide a detailed shift handover report to the incoming shift team, this must be in a writtenformat & supported by verbal handover from your shift team to the next – covering all aspectsof the operation of the facility.• Have a full overview & awareness of all activities in conjunction with the day tech team.• Train in the operation of all critical facility systems across the campus as outlined in the site-specific CBRE training syllabus.
Areas include Electrical, Mechanical, Building Monitoring, Fireand Controls.• Assist the day tech team in the shutting down/startups of equipment as per site operationalprocedures to support all PM/CM activities (MOP) carried out by the PM Team or Vendors.• Ensure all members of your shift team are using the CMMS correctly to report all facilityrelated tasks, all technician time must be accounted for & recorded in CMMS.• Foster a culture of continued professional development through mentoring team membersand building a lessons learned and feedback repository in conjunction with fellow shift leadsand supervisors.• Lead and manage your team’s technical & personal development and appraisals within theconstraints of the contract and CBRE policies.
Provide detailed reports to CBRE managementon this development showing progress & all appraisals/reviews are completed whenrequired.• Author, Peer review, approve or carry out periodic reviews of all operational documentation(including EOP’s, Drills etc.) as issued by the Technical Manager.• Ensure a shift audit is carried out on all critical systems within the central facilities operationcentre – BMS, EPMS, and Fireworks etc.
at the end of your shift.• Mentor your shift team to progress through all training requirements on site• Carry out drills & complete tool box talks as per KPI tracker.• Adherence to all quality, health & safety, and environmental policies on site.• Ensure that the central facilities operation centre and all work areas are clean and tidy at alltimes• Ensure you & your shift team wear the CBRE uniform including appropriate PPE as issued atall times and that the professional image of CBRE is presented to clients and visitors at all timeswhile on site.• Take the lead in onboarding and training new staff members on your shift.Qualifications and Experience:• A fully verifiable trade qualification in a relevant engineering discipline and verifiable additionaltraining that is relevant to the proposed environment.• Understanding of LV power distribution and loading.
Previous data centre (or similar lab)experience
- desirable• An excellent understanding and experience of the electrical and mechanical systems used in adata Center environment, including: Feeders, Transformers, Generators, Fuel Systems,Switchgear, UPS systems, Battery banks, ATS/STS units, PDU/PMM units, Chillers, Airhandling units, CRAC units, Fire Alarm systems, and Fire Suppression systems.• Experience of complex automatic control equipment, including relay logic, programmable logic controllers (PLC’s), building management systems, and their integration with the data Centre infrastructure.• Experience of medium voltage distribution systems and associated switch gear and protectionequipment.• Strong oral and written communication skills, with the ability to communicate intelligently andeffectively with the client and with contractors who perform maintenance or upgrade work onthe data Centre systems.• Computer literate with the ability to compile and submit monthly and annual reports, and tomonitor and trend operational characteristics (load, capacity, environmental conditions etc.)Good working ability on Microsoft Office Products.• The ability to learn quickly and to gain maximum benefit from extensive training anddevelopment programs aimed at ensuring that any identified knowledge or experiencedeficiencies are addressed in the short term.• Availability to work shift and to provide emergency cover as required.• Organized, able to effectively prioritize and deliver within a dynamic and high pressure,business critical environments• Self-motivated, with ability to work on own initiativeCircumstances:The shift technician is the next point of contact to cover shifts during emergency situations to provideholiday and sickness cover at short notice.
You must be flexible in your working patterns to supportrequirements dictated by the rhythm of the business & operational demands.Please noteAll details are provided for guidance only, and do not necessarily limit the responsibilities and accountabilities of the job.Full details of employment terms and conditions are provided within Offers of Employment, The Employee Handbookand appropriate policies within the Company.Why CBREWhen you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive.
We are dynamic problem solvers and forward-thinking professionals who create significant impact.
Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people.
At CBRE, you have the opportunity to chart your own course and realize your potential.
We welcome all applicants. xcfaprz Applicant AI Use DisclosureWe value human interaction to understand each candidate's unique experience, skills and aspirations.
We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates
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Compétences linguistiques
- English
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