À propos
What You’ll Be Doing
Managing the overall account relationship by providing strategic service and support to assigned customers. Maximize margins, gain market share, and drive value‑added solution selling.
Working with internal and external resources, providing customer service, often facilitating work of others in quoting, fulfilling demand, ensuring on‑time delivery of orders, providing engineering support, and troubleshooting other customer problems.
Functioning as key liaison between suppliers and customers to build and establish long‑term business partnerships for Arrow.
Responsible for Sales Excellence through the development and management of customer strategy in assigned account territory.
Sell and drive solutions selling within the approved account level strategy. Requires knowledge of competitive landscape in the market and the ability to make sales decisions based on that information.
Responsible for on‑going sales‑support activities for the Order to Invoice process. Owns the customer interface for backend quality processes: corrective actions, Field Quality Reports. Owns and maintains Perfect Order Index (POI) and inventory integrity to minimize write‑offs/bill‑backs.
Owns the customer interface for important credit and financial information as well as coordination of all available resources and support functions.
As owner of the overall customer quote‑to‑order sales objectives, set strategy for the quote process, coordinate resources and processing of customer quotations (Quote Center, Quote Cover Sheet, PM Views, Management, FSR, suppliers, value add, and SSG), validate EOL and item class change (NCNR), negotiate pricing and quote mark‑up (owns strategy and application) and notify customer of all price increases.
This job profile requires participation in a sales compensation plan. A portion of on‑target earnings (OTE) will be variable and tied to specific sales‑related goals as set forth by Arrow.
What We Are Looking For
Systems‑savvy, ability to adapt quickly. Proficiency in MS Office Suite, advanced Excel skills (XLookup, macros, etc.) is a plus.
Ability to build influential relationships.
The ability to work collaboratively with internal and external resources to generate results.
Strong communication, negotiating and organization skills.
Strong customer service and sales skills.
Work Arrangement Hybrid: Monday, Wednesday, Friday required office days; Tuesday, Thursday work from home.
Experience / Education Typically requires a 4‑year degree and 2–4 years of related experience; or an advanced degree without experience; or equivalent work experience.
What’s In It For You At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package.
Medical, Dental, Vision Insurance
401(k) with matching contributions
Short‑term/Long‑term disability insurance
Health Savings Account (HSA)/Health Reimbursement Account (HRA) options
Paid time off (including sick, holiday, vacation, etc.)
Tuition reimbursement
Growth opportunities
And more!
Annual Hiring Range / Hourly Rate $22.98 - $28.08 (Actual compensation offer may vary based on geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive will be finalized at offer.)
Location US‑AZ‑Phoenix, Arizona (East Sky Harbor Cir)
Time Type Full time
Job Category Sales
EEO Statement Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)
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Compétences linguistiques
- English
Avis aux utilisateurs
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