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À propos
Duration: 6 months - Possible Extension
Location: Austin, TX 78727
Hybrid - Monday, Friday work from home. Tuesday, Wednesday, and Thursday work from the office.
Overview:
We are seeking a motivated and detail oriented
Inside Sales Representative I
to support sales and outreach initiatives within the healthcare sector. This role focuses on high-volume outbound calling to healthcare professionals and medical offices to facilitate product sample and literature distribution.
The ideal candidate thrives in a structured, fast-paced environment and is confident communicating with medical office staff while maintaining professionalism and clarity in every interaction.
Work Environment & Expectations:
This is
not an incentive-based sales role . Focus is on
supporting outreach and operational efficiency , not closing sales.
Primarily
outbound calling role (approximately 99%) . No requirement for follow-up beyond initial communication and document sharing. Interactions are typically
brief and transactional.
Success is measured through
Management by Objectives (MBO)
rather than commission-based KPIs
Requires comfort with repetitive calling and structured workflows
Ideal for candidates who are
responsive, process-driven, and comfortable with routine communication tasks .
Key Responsibilities:
Conduct
60 to 65 outbound calls daily
to healthcare providers and medical offices.
Engage with office staff to determine needs for
product samples and supporting materials .
Send required documentation via
email or fax
based on request.
Maintain a
high level of accuracy and organization
in all communications.
Utilize structured call processes to ensure consistent outreach and engagement.
Build and maintain professional relationships with healthcare office staff.
Clearly communicate product-related information in a concise and effective manner.
Manage assigned call lists and ensure timely completion of outreach activities.
Complete all required products and process training.
Ensure compliance with " Health Insurance Portability and Accountability Act " guidelines for patient privacy and data security.
Work independently while contributing to overall team objectives.
Required Skills & Qualifications:
Bachelor's degree (preferred).
Experience using CRM tools such as
Salesforce (Lightning preferred) .
Strong
verbal communication skills
with a confident phone presence.
Ability to handle
high-volume outbound calling environments .
Comfortable engaging with healthcare professionals and office staff.
Ability to work in a
structured, metric-driven environment .
Basic proficiency with
Microsoft Office
(Word, Excel, Outlook, PowerPoint).
Experience in
customer service, telesales, or inside sales .
Prior exposure to healthcare, pharmaceutical, or medical device environments is a plus.
Compétences linguistiques
- English
Avis aux utilisateurs
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