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Applications Engineer
Potter Global Technologies
- United States
- United States
À propos
What You’ll Do
Serve as a subject matter expert on fire alarm systems (hardware and software), providing technical support to help new customers with design application, BOM conversions, and drawing completion.
Ensure new dealers and distributors are prepared and proficient with Potter products and solutions.
Establish an onboarding roadmap for tracking the process and reporting progress to regional sales managers and sales leadership.
Provide technically focused installation instructions for Potter hardware, software, panels, and devices.
Collaborate with customers and Potter Engineering to design fire alarm and smoke control systems that meet project specifications and regulatory requirements.
Assist customers with existing BOM conversions, take-offs, and system design that encourages Potter product usage.
Review and update the existing technical data library; create technical documentation, including system manuals, installation guides, battery calculation tools, and application notes when necessary.
Provide technical oversight for customers encountering complex issues during installation, start‑up/commissioning, and testing of Potter systems; conduct in‑person technical demonstrations and specification reviews for large customers.
Qualifications Experience That Drives Success
Bachelor’s degree in Electrical Engineering, Electronics, Mechatronics, or a related field (or equivalent technical experience).
Proven experience (5+ years) working with fire alarm systems or related technologies.
Strong understanding of fire alarm codes and standards (e.g., NFPA, UL).
Proficiency in CAD software for system design (AutoCAD, Revit).
Key Strengths & Skills
Excellent critical thinking skills and attention to detail.
Effective written and verbal communication skills.
Ability to work collaboratively in a team environment and independently when necessary.
Basic understanding of networking and wireless communication protocols.
Above average customer service orientation and delivery.
Benefits That Matter
Employee Ownership Program – you’ll share in the company’s success.
Competitive health, dental, and vision plans.
401(k) with company match.
Generous paid time off and holidays.
Continuous learning and development opportunities.
Financial wellness programs, including complimentary Certified Financial Planner sessions.
Recognition programs that celebrate individual and team wins.
A mission‑driven team that supports life‑saving outcomes every day.
Location This is a full‑time, hybrid position at our St. Louis manufacturing facility. The role requires up to 50% travel and an expected 40‑hour work week, Monday through Friday, with occasional shifts to accommodate project schedules.
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Compétences linguistiques
- English
Avis aux utilisateurs
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