EWM Key User/Super User (m/f/x)

Arvato offers you one of the most dynamic working environments you can imagine. We are growing, we are innovative, and every day we solve the challenges of our customers around the world. How do we achieve this? With our global team of 17,000 colleagues at more than 100 locations in 17 countries — and with our unique spirit: We're on it!

As a strategic growth partner to our customers, we rely on cloud-based e-commerce and IT platforms as well as state-of-the-art automation technology to deliver complex, global supply chain solutions.

Are you passionate about supporting operational teams, ensuring stable processes, and taking ownership in a dynamic logistics environment? Join us at our Mörfelden site and become a key interface between operations, customer key users, and IT, actively shaping reliable SAP EWM-driven processes. With a hands-on mindset, clear communication, and a strong sense of responsibility, you help teams grow together and deliver results that matter. Are you on it?

• First-Level SAP EWM Support: You act as the primary contact for operational employees regarding SAP EWM-related questions and issues, ensuring smooth daily operations within the customer's system.
• Interface Between Operations, IT, and Customer: By connecting operational teams, customer key users, and the customer's IT department, you ensure clear communication, structured issue handling, and efficient collaboration.
• User Training & Knowledge Transfer: You conduct trainings, short learning sessions, and onboarding activities, explaining new functionalities and process changes in a clear, practical, and user-friendly way.
• Process Stability & Continuous Improvement: Supporting system rollouts, changes, testing activities, and updates, you actively contribute to stable processes and continuous operational improvement.
• Structured Issue & Ticket Management: More complex system topics are documented, structured, and forwarded to the appropriate contacts, while you maintain transparency and follow-up on progress.

• Logistics & System Experience: You bring hands-on experience from warehouse, logistics, or distribution environments and ideally have worked with SAP EWM, or as a Key User, Super User, or power user of ERP or warehouse management systems.
• IT & Process Understanding: A solid basic understanding of IT processes, ticket handling, and system-supported workflows enables you to act confidently in daily operations.
• Language Skills: English is mandatory, as you will work in an international environment. German language skills are a plus.
• Working Style & Ownership: You work in a structured, solution-oriented, and independent manner and are motivated to take responsibility within an operational environment.
• Communication & Team Mindset: You enjoy working with people, can explain complex topics clearly, and value teamwork, reliability, and continuous learning.

• Responsibility from Day One: You take ownership early on and actively help shape operational processes, contributing visible impact in everyday business.
• Learning & Development Opportunities: We support your professional and personal growth through hands-on learning, knowledge sharing, and continuous development.
• Open Culture & Team Spirit: A collaborative working culture with short decision-making paths and a strong team mindset enables effective cooperation and shared success.
• Corporate Benefits & Additional Perks: You benefit from attractive employee discounts, capital-forming benefits, and further site-specific advantages