Customer Service Representative

Job Description

Join a team that cares about our customers and you! Teresa Brockwell-Farmers Insurance Agency in TULSA, Oklahoma, is looking for an experienced and committed individual to join our team as a Full-Time CSR. In this role, you will manage accounts to maintain strong business relationships and ensure customer satisfaction. In this position, you will play a vital role in managing and growing our customer base.

If you have excellent customer service skills and are committed to providing customers with the best experience, this is the role for you. With your positive attitude, proactive sales skills, and dedication, you may be a perfect fit for this role.

Apply now to join our team and begin a role with excellent career growth and earning potential.

Annual Base Salary + Commission + Bonus Opportunities

Hands on Training

Mon-Fri Schedule

Evenings Off

Career Growth Opportunities

Salary Based on Experience

Paid Time Off (PTO)

Health Insurance

Retirement Plan

• Provide exceptional customer service and support.
• Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.
• Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
• Review policy coverages for our current clients.
• Add additional vehicles and help file claims

• Property & Casualty (P&C) License
• Life & Health Insurance license is a bonus
• 5+ years of Customer Service Experience or Sales Experience
• Enthusiasm, optimism, and a willingness to see the good in every situation.
• Commitment to excellence, willingness to work hard, and willingness to go the extra mile.
• Ability to take initiative, be proactive, and think outside the box.