À propos
Essential Functions
Manage global network environment, including physical equipment management and assisting in design recommendations.
Cisco, Brocade, Fortinet and other route/switch environments
Palo Alto, Cisco, and other firewalls
Wireless Controllers
Wireless Access Points (WAP)
UPS systems
Incident, Request, Change, and Problem management
Capacity managementFirmware management
IPAM management
Analyze complex business problems related to enterprise network infrastructure
Provide technical guidance to IT professionals
Manage the needs of multiple customers, prioritize needs, and manage daily workload
Assist with projects and work with project managers to set scope and timelines for new projects
Interface with employees at all levels to support engagement requirements
Write technical procedural documentation
Required Education, Knowledge, and Experience
Bachelor’s degree or qualification in an IT‑related discipline or equivalent technical and business experience
3‑7+ years’ experience managing enterprise network infrastructures
Maintain proper certification levels to meet departmental needs
Required: Cisco CCNP or equivalent experience
Preferred: Cisco CCDE | Palo Alto PCNSA | AZ-700
Valued: Cisco CCIE | Palo Alto PCNSE
Other industry certifications are a plus
Experience With The Following Is Required
Industry best practice network troubleshooting experience
Providing process improvement recommendations and documentation
Layer 2/3 networking
BGP, EIGRP, & OSPF routing protocols
Hands‑on experience with managing network hardware (install, configuration, decommission)
Wireless networking (controller management)
High Availability (HA) methodologies & technologies
Network device firmware management
Experience with the following is valued but not required:
Monitoring technologies (LogicMonitor, Nectus, SolarWinds, etc.)
Automation tools (PowerShell, Ansible playbooks, etc.)
Cloud platforms (Microsoft Azure, Amazon Web Services, etc.)
Network security technologies
Abilities and Skills
Analyze complex business systems and proprietary application configurations, document them, and support as needed
Prioritize and manage competing demands and tasks, successfully manage multiple engagements that may require additional resources
Excellent communication and presentation skills
Explain product material to a variety of audiences at all levels of the business
Manage multiple tasks simultaneously and meet deadlines
Flexibility in concepts and actions with the ability to deliver expected service levels
Work in a team environment
Make independent decisions when appropriate
Physical, Mental Requirements and Work Environment
Candidate local to Indianapolis; hybrid onsite schedule (~3 days a week) with dependable transport for on‑site visits
Will be on‑call and expected to provide after‑hours support as needed
Must be able to work on a computer for long periods
Travel to customer sites as needed (not more than 10%)
Equipment Used
Computer
Headset
Phone
Conditions of Employment
Must pass post‑offer, pre‑employment background check and drug test
Must maintain required certification levels
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Compétences linguistiques
- English
Avis aux utilisateurs
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