Testing Proctor/Onboarding Agent/Customer Service

Job Description

Now Hiring: Onboarding Agent / Testing Proctor / Customer Support (Full-Time, Onsite – Sandy, UT)
$16–$19/hour | Monday–Friday | Early Shift (6:00–2:30 or 6:30–3:00)
No nights or weekends!

Join Our Team at Prov, Inc!

Looking for a stable, people-focused job where your work actually matters?
Join Prov, Inc. and help test takers succeed every single day!

We're hiring a Onboarding Agent / Testing Proctor / Customer Support to support candidates through their exam experience-from check-in to completion. If you're reliable, friendly, and love helping people, this could be a great fit for you.

• Welcome and guide candidates through the testing process
• Proctor exams and ensure a secure, professional environment
• Answer calls and assist with questions or issues
• Provide calm, helpful customer service (even under pressure!)
• Work with your team to improve the testing experience

• Strong communication and people skills
• Dependable, detail-oriented, and professional
• Comfortable following processes and handling responsibility
• Problem-solver with a positive attitude
• Bilingual is a plus (not required!)

• Paid training (no experience needed!)
• 401(k) + health benefits (medical, dental, vision, life)
• Paid time off + 7 paid holidays
• Supportive team environment
• Snack room perks
• Consistent weekday schedule – no nights or weekends!

You will be a key part of a resilient team that is passionate about delivering top-tier service while helping candidates achieve their goals.

Location: Sandy, UT (in-person role)
Must be able to commute or relocate before starting

Why Prov?
You'll be part of a team that values integrity, teamwork, and helping others succeed. What you do here truly makes a difference.

EEO Statement Prov, Inc. is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration without regard to race, color, religion, gender, age, national origin, disability, sexual orientation, gender identity, veteran status, or any other protected status.