À propos
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Job Overview: This role supports business sales by leading the technical strategy and solution design for Unified Communications (UCaaS) and Contact Center (CCaaS) opportunities across all customer segments. It involves consulting on sales opportunities, developing tailored solutions, and providing technical support during sales engagements for platforms such as Dialpad and T-Mobile Multiline. The role requires maintaining specialist knowledge of cloud-based value-added solutions and collaborating with cross-functional teams for product and market insights. Success is measured by technical win rates, deal acceleration, and the ability to contribute to customer satisfaction by positioning innovative, AI-powered communication solutions. The work impacts the organization by enabling informed sales strategies and enhancing customer experiences through technical consultation and solution design.
Job Responsibilities
Engage in customer meetings to understand business needs and identify solution opportunities, driving sales support activities
Consult with sales teams and customers to develop and recommend Unified Communications (UCaaS) and Contact Center (CCaaS) solutions that meet business requirements
Maintain specialist knowledge and certifications in cloud communications, VoIP/SIP, and AI-powered technologies to ensure up-to-date technical expertise
Collaborate with cross-functional teams including marketing, product, and engineering to provide feedback and support special projects
Also responsible for other duties/projects as assigned by business management as needed
Education and Work Experience
Bachelor's Degree and 7 years of related work experience OR a combination of education and experience deemed equivalent (Required)
7-10 years - Experience in telecommunications, IT administration or network engineering roles with a professional track record of successful solution sales, managing internal/external relationships in a matrix environment.
Knowledge, Skills and Abilities
Technical Leadership (Required)
Communication: Excellent oral and written communications; strong interpersonal skills. (Required)
Applications: Proficiency with business application software. (Required)
Strategic Leadership: Ability to provide strategic direction in a leadership role. (Required)
Technical Presentations: Ability to create and deliver technical presentations. (Required)
Expertise in at least three relevant solution areas such as UCaaS, CCaaS, VoIP/SIP, mobile integration, or AI communication platforms
Experience in technical sales of platforms such as Dialpad, Microsoft Teams Phone, Zoom Phone, WebEx, RingCentral, or similar
Licenses and Certifications
Microsoft Collaboration Communications Systems Engineer Associate MS-721 (Preferred)
Certifications or training in VoIP and SIP technologies (e.g., Cisco CCNP Collaboration, or equivalent) (Preferred)
Relevant cloud or telecommunications certification (e.g., CompTIA Network+, CompTIA Security+, or equivalent) (Preferred)
At least 18 years of age
Legally authorized to work in the United States
Within certain roles, T-Mobile requires U.S. citizenship. Individuals hired into this role will be required to submit documentation proving U.S. citizenship within the first 7 days of hire; failure to do so will result in termination.
Travel Travel Required: Yes/No
DOT Regulated: No
Safety Sensitive Position: No
Total Target Cash Pay Range: $140,600 - $253,600, inclusive of target incentives
Base Pay Range: $98,420 - $177,520
The pay range above is for a successful candidate in this role. Actual pay will be based on location, qualifications, and experience.
Benefits and Additional Information
Eligible for monthly or quarterly sales incentives for regular, non-temporary Retail and Business Sales roles
Medical, dental and vision insurance; flexible spending account; 401(k); employee stock grants and employee stock purchase plan
Paid time off and up to 12 paid holidays; paid parental and family leave; family building benefits and other family support programs
Disability, life and AD&D coverage; voluntary benefits; discounts on mobile service and home internet; commuter and transit programs
Education and tuition assistance, coaching, and ongoing professional development opportunities
Equal Opportunity Employer statement and accommodation information available on request
Never stop growing! We are committed to diversity and inclusion and welcome applications from all qualified individuals.
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Compétences linguistiques
- English
Avis aux utilisateurs
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