Business Support Apprentice - Learning & Development

Location: Bromsgrove/Hybrid
Contract: 18-month fixed-term contract
Hours: Full-time, 35 hours per week
Salary: £14,600.04 per annum
Benefits: 30 days' Annual Leave (rising to 35 with length of service) + Bank Holidays, Company Pension, Life Assurance, Employee Discount Scheme & Free On-site Parking

Welcome to Polaris, one of the UK's largest communities dedicated to children's services! For over 30 years, we've been passionately transforming the lives of young people through our independent fostering and adoption agencies, Leaving Care services, residential services, education, and bespoke children's services contracts.

Our nurturing community collaborates to ensure the best outcomes for every child in our care. We are ambitious for our children, young people, families, and staff, and we believe in their bright futures.

We are excited to invite a Business Support Apprentice to join our Learning and Development team at our Head Office in Bromsgrove!

Are you ready to kickstart your career? We’re looking for an enthusiastic Apprentice to support the coordination of apprenticeship programmes across the Polaris Group. This is a fantastic opportunity to gain a comprehensive experience within our dynamic team!

The ideal candidate will be eager to complete the Business Administration Level 3 qualification, with full study support provided.

• Manage the applicant database and maintain communication with applicants throughout the process.
• Assist in promoting apprenticeship opportunities.
• Track apprenticeship progress, completions, and retention, presenting updates at monthly meetings.
• Oversee evaluation forms, analyze feedback, and produce quarterly summary reports.
• Coordinate with external providers and maintain necessary documentation, including contracts, health and safety, and insurance records.
• Assist in onboarding and administration of new apprentice cohorts.
• Manage and maintain the apprenticeship levy portal.
• Provide information to staff on apprenticeship processes as needed.
• Act as the first point of contact for assessor and awarding organization queries.

• GCSE qualifications are essential.
• Basic knowledge of Microsoft Office, including Word.
• Strong communication skills, both verbal and written.
• Well-organized, with the ability to manage multiple tasks effectively.

We are an equal opportunities employer. The successful applicant will be subject to a DBS check if selected for the position.

Join us in making a difference! We look forward to welcoming you to our team.