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Customer SupportGlobalchannelmanagement • Port Washington, New York, United States
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Customer Support

Globalchannelmanagement
  • US
    Port Washington, New York, United States
  • US
    Port Washington, New York, United States
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À propos

Job Description

Job Description

Customer Support needs 3+ years experience

Customer Support requires:

  • SAP
  • Optical industry
  • Bilingual French@$20/HR
  • English@$17/hr
  • 1+ years call center, hospitality, customer service,
  • Temp remote role
  • Strong PC skills
  • MS Office
  • Must pickup equipment in

Customer Support duties:

  • Answers incoming calls
  • Processed orders
  • Resolved customers complaints
  • Correctly documents customer interactions and tracks call types. Maintains support service levels and upholds Customer Service standards
  • . Owns follow up with customers to resolve inquiries regarding order status, shipping status and stock availability.
  • Takes inbound phone calls for up-to 90% of assigned shift.
  • Performs all other duties as assigned.

  • Port Washington, New York, United States

Compétences linguistiques

  • English
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