À propos
You will play a critical role in aligning business needs with system capabilities, driving process improvements, and ensuring the successful delivery and optimization of Kinetic Cloud solutions. In addition, you will manage and mentor a Technical Business Analyst, ensuring strong collaboration between functional and technical workstreams.
Key Responsibilities
Serve as the end‑to‑end owner of the Kinetic Cloud ERP platform ensuring system stability, performance, and reliability
Manage day‑to‑day application operations including user access, configurations and workflows
Partner with IT and external vendors to resolve application issues. Lead issue resolution, root cause analysis and continuous improvement efforts
Ensure data integrity, security, and compliance across the application landscape; maintain system documentation, standards and support processes
Work with business leadership to align the application roadmap with business goals; drive automation and process optimization through system capabilities
Act as a lead functional Business Analyst, working directly with stakeholders across departments to translate business needs into application solutions
Lead process mapping, gap analysis and continuous improvement activities, leveraging Kinetic functionality, to support business initiatives
Document Kinetic functional and technical specifications, business process maps and test scripts. Support UAT planning and execution, ensuring system changes are validated and aligned with business processes.
Manage and mentor a Technical Business Analyst, providing guidance on technical design and execution.
Align functional and technical workstreams to ensure cohesive delivery.
Act as the primary liaison between business stakeholders and external vendors (including Epicor). Manage vendor relationships, support tickets and service performance.
Qualifications
Bachelor’s degree in business, Information Systems, or related field (or equivalent experience)
5+ years of experience in ERP systems, preferably Epicor/Kinetic Cloud
Understanding of ERP integrations, data structures, and reporting tools
Experience managing applications and tools used by finance, supply chain, and manufacturing teams
Strong experience as a functional Business Analyst in a dynamic or startup environment
Proven ability to translate business requirements into functional solutions
Experience managing or mentoring team members
Excellent communication, facilitation, and stakeholder management skills
Benefits VulcanForms offers a competitive salary and equity package. Compensation is based on factors such as the candidate’s skills, qualifications, and experience. VulcanForms provides comprehensive benefits including medical, dental, vision, life insurance, generous paid time off, and a 401(k) plan with company match. The annual base salary range for this position is $124,000 to $171,000.
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Compétences linguistiques
- English
Avis aux utilisateurs
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