Client Support Specialist

Job Description

Position Overview

The Client Support Specialist plays an important role in maintaining communication between DDB Solutions and its customers. This role focuses on coordination, follow-up, and accurate information management.

Candidates with strong organizational skills and a professional communication style are encouraged to apply.

Responsibilities

• Respond to client inquiries via phone and email
• Confirm appointments and service details
• Maintain accurate client records in internal systems
• Coordinate scheduling between field teams and customers
• Provide updates regarding services and timelines
• Assist with general administrative support

Benefits of Joining

• Consistent full-time hours
• On-the-job training
• Growth potential within operations or leadership tracks
• Team-focused work environment

Preferred Qualifications

• Strong written and verbal communication skills
• Basic computer proficiency
• Ability to multitask in a structured setting
• Professional demeanor and reliability

DDB Solutions promotes internal growth and values individuals who bring initiative and attention to detail to their role.