Customer Service Representative

Job Description

Salary: $17.00-$ 19.00 per hour DOE

Job Summary

Signature Garage Doors is seeking a highly motivated and coachable individual to join our team as a Client Service Representative at our Huntsville location. We are a 5-star company looking for a 5-star person to start immediately. Training will be provided in both the Shoals and Huntsville areas over approximately 90 days. We are a service, sales, and installation company specializing in garage doors, garage door operators, gate operators, and other access control systems for residential and commercial applications.

This position involves representing Shoals Overhead Door/Signature Garage Doors to both over-the-phone and walk-in clients. You will collaborate and communicate with clients and team members to deliver exceptional service and exceed expectations. To succeed in this role, you should have prior experience in customer service and sales. Being detail-oriented, thorough, organized, and patient is essential for this position.

This full-time position requires working in the office Monday through Friday at our new location in Huntsville.

Duties and Responsibilities

Manage incoming phone calls, emails, and texts/chats in a timely and friendly manner to gain information and schedule jobs, provide information on products and services, take messages, or direct clients to appropriate team members

• Answer all incoming phone calls and