Sales Support

Job Description

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

• Assist sales representatives with quoting, order entry, and proposal creation.
• Process and manage orders accurately from initiation to completion.
• Maintain meticulous attention to detail throughout the sales cycle.
• Support the sales team in closing furniture and installation service opportunities.
• Manage timelines with a strong sense of urgency to meet client expectations and deadlines.

• Communicate effectively with internal departments to ensure smooth handoffs and complete, accurate orders.
• Coordinate with manufacturers, installers, and external partners when needed.
• Assist with scheduling, documentation, and preparation of necessary sales materials.

• Respond promptly to customer inquiries and requests for proposals.
• Build and maintain positive relationships with clients, team members, manufacturers, and architects.
• Provide exceptional customer service throughout the order and delivery process.

• Participate in relevant manufacturer trainings, with emphasis on MillerKnolls online product and process training.

• Demonstrate strong verbal and written communication skills in all internal and external interactions.
• Assist in distributing order updates, shipping summaries, and general project information as needed.

• Experience in the office furniture industry or a related field is ideal, but we are willing to train the right candidate.
  Many successful SOF team members previously came from retailso if youre hardworking and customer-focused, youll fit right in!
• Strong interpersonal and customer service skills.
• Highly organized, detail-oriented, and able to multitask effectively.
• Excellent verbal and written communication abilities.
• Ability to work accurately in a fast-paced environment.
• A proactive mindset and the ability to take ownership of tasks.