À propos
About The Role As an Inside Sales Rep, you’ll help drive user adoption of ShipStation for e‑commerce shipping processing and automation. Responsibilities include clear communication to prospective ShipStation users, assisting merchants throughout the trial process, showing the value of ShipStation, understanding their business objectives, and turning trial users into subscribers. You will collaborate with Sales, Marketing, and Support teams, serving as a customer advocate for future product enhancements.
Sales Perks
Fully paid annual International President’s Club trip (Auctane Employee Plus One)
Fun annual Global Revenue Kick‑Off week at HQ in Austin, TX
Auctane Rooftop happy hours
Location & Working Arrangement This role is hybrid based in Austin, TX. You will be in the office on Tuesdays, Wednesdays, and Thursdays.
About The Team The Inside Sales team is a growing group that helps e‑commerce sellers fulfill their products to buyers via the most efficient and economical path. Inside Sales Representatives conduct demonstrations and manage opportunities in their pipelines. This position reports to the Inside Sales Manager.
Responsibilities
Assess needs and interests of new trial merchants to determine fit for ShipStation.
Close deals by overcoming objections and persuading customers to become long‑term subscribers.
Maintain deep product knowledge to articulate features, benefits, and unique selling points.
Maintain relationships throughout the trial period, encourage repeat business, and upsell additional features.
Collaborate with peers and other departments such as marketing, support, and product development to maintain a competitive advantage.
Keep detailed records of sales activities and performance metrics; provide regular reports to the Inside Sales Manager.
Proficiently use sales automation tools, CRM software, and other technology platforms to streamline processes.
Qualifications
Bachelor’s degree in Business or related field a plus.
Minimum of 1–2 years of SaaS sales experience as an inside sales representative.
Track record of over‑achieving sales goals.
Tenacity to make high volumes of calls to warm leads in a call‑driven role.
Excellent telephone demeanor and interpersonal skills.
Strong teamwork skills working cooperatively with other sales representatives.
Effective listening and presentation skills.
Strong organizational, written, and oral communication skills.
Ability to describe products and match their advantages to customer needs.
Stand Out
Industry experience in e‑commerce, transportation, and/or logistics preferred.
Tech
Working knowledge of G‑Suite.
Experience with Salesforce and Salesloft.
Benefits
Hybrid work schedule: office Tuesdays, Wednesdays, and Thursdays.
Flexible Time Off policy for work‑life balance.
12 paid holidays for all US employees.
401(k) employer matching program.
Annual merit reviews to recognize and reward performance.
Company events and team‑building activities.
Central Austin office with free drinks, snacks, and weekly catered lunches.
Health and wellness programs: medical, dental, vision plans.
Fitness center with Tonal mirrors, Peloton, free weights, etc.
Employee Assistance Program with up to 8 free mental health sessions.
Gym discounts.
Education reimbursement for all employees.
Employee referral program.
Inclusive, casual, upbeat work environment with a safe space for all employees.
Additional Position Duties
Sit for prolonged periods of time.
Utilize wrists and hands for a prolonged period of time.
Walk short distances.
Stand for short periods.
Speak and converse with others.
Lift up to 25 lbs without assistance up to chest height.
Equal Opportunity Employer We are an equal‑opportunity employer. Veterans and disabled individuals are encouraged to apply. If you are based in California, we encourage you to read the important information about the ShipStation Privacy Policy for California residents.
#J-18808-Ljbffr
Compétences linguistiques
- English
Avis aux utilisateurs
Cette offre provient d’une plateforme partenaire de TieTalent. Cliquez sur « Postuler maintenant » pour soumettre votre candidature directement sur leur site.