Inbound/Outbound Queue AssociateHispanic Alliance for Career Enhancement • United States
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Inbound/Outbound Queue Associate
Hispanic Alliance for Career Enhancement
- United States
- United States
À propos
Position Summary Provide comprehensive healthcare management to facilitate delivery of appropriate quality healthcare, promote cost effective outcomes and improve program/operational efficiency involving clinical issues. Supports comprehensive coordination of medical services including intake, screening and referrals to Aetna Medical Services Programs. Promotes/supports quality effectiveness of Healthcare Services
Required Qualifications 2-4 years of previous Customer Service experience
Preferred Qualifications Medical Assisting, Medical office experience. Familiarity with medical terminology and concepts used in care management. Effective communicator, strong customer service skills, computer literacy in order to navigate through internal/external computer systems. The ability to effectively communicate in a multi-disciplinary team.
Education High school diploma or GED
Anticipated Weekly Hours 40
Time Type Full time
Pay Range The typical pay range for this role is:
$17.00 - $31.30
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
Affordable medical plan options,
a
401(k) plan
(including matching company contributions), and an
employee stock purchase plan .
No-cost programs for all colleagues
including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues
including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit https://jobs.cvshealth.com/us/en/benefits
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
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Compétences linguistiques
- English
Avis aux utilisateurs
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