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Sales Executive
Trust In Soda
- London, England, United Kingdom
- London, England, United Kingdom
À propos
This role sits within a fast moving telecoms business delivering full fibre (FTTP) broadband to homes and businesses in a major UK city. The company is values led, customer centric, and focused on building best in class connectivity infrastructure.
Role purpose: Responsible for managing the end to end
B2C sales and renewal journey , handling inbound and outbound calls, email enquiries, and ensuring a seamless customer experience from initial sale through renewal.
Key responsibilities: Handle inbound sales, renewals, and retention enquiries Outbound calls to convert pipeline, upsell, and manage renewals Manage customer email communications professionally and promptly Own the full renewal life cycle and maintain CRM accuracy Build strong customer relationships and deliver high service standards Collaborate with sales, marketing, customer service, billing, and product teams Track and report on sales, renewals, and customer feedback metrics Profile sought: Experience in sales, customer service, or renewals Strong communication and organisational skills High attention to detail and CRM proficiency Customer first mindset; upsell/account management experience a plus Location:
London (Hybr...
Compétences linguistiques
- English
Avis aux utilisateurs
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