À propos
At KI Industries, Inc., an employee-owned (ESOP) manufacturer of decorative plastic injection-molded and die-cast components, we believe culture and performance go hand in hand. Our workplace is built on ownership, trust, respect and accountability—where employees are empowered to do meaningful work and win together.
We’re looking for an IT Analyst who thrives at the intersection of technology and operations. This role isn’t just about fixing issues, it’s about improving systems, supporting users, and driving efficiency across the entire organization.
What You’ll Own
Act as a key partner to the IT Director across infrastructure, applications, security, and user support
Support and optimize our ERP system ( IQMS ) across multiple business functions
Troubleshoot production and system issues, perform root cause analysis, and solve problems that matter
Build and modify reports (Crystal Reports / SQL) to support business decisions
Lead system improvements, upgrades, and IT-related projects
Support end users—hardware, software, and training—to achieve their best work
Manage and resolve ERP help tickets and system issues
Partner with third-party IT providers to ensure seamless support
Travel to KI Asia & KI Mexico (Queretaro)as needed, approximately 10-20%
What You Bring
Bachelor’s degree in IT, Computer Science, or related field
5+ years of experience in IT, business systems, or help desk environments
Strong troubleshooting and analytical skills (you don’t just fix problems—you figure out the why)
Experience with ERP systems, reporting tools, and SQL
Ability to balance multiple priorities and meet deadlines
Strong communication and collaboration skills
What We Offer
A high-impact role with real influence on company growth
A hybrid work schedule
Employee ownership (ESOP) so your contributions build long-term value
Comprehensive compensation and benefits package
A high-accountability, low-politics environment where results are recognized
A people-first culture with meaningful engagement programs
Significant ability to develop and grow within the organization
Bonus Points If You Have
Manufacturing experience (inventory, planning, scheduling, quality, etc.)
Experience with IQMS
Background in system implementations or process improvements
Knowledge of infrastructure, networking, and enterprise systems (Active Directory, DNS, etc.)
Bi-lingual in Spanish to help support our operations in Queretaro, Mexico
Why This Role Matters You’ll play a critical role in keeping our business running efficiently, supporting systems that impact everything from production to decision‑making. If you like solving real‑world problems and making a visible impact, this is your seat at the table.
Equal Opportunity & Accommodations KI Industries, Inc. is an Equal Employment Opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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Compétences linguistiques
- English
Avis aux utilisateurs
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