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À propos
Location: Remote
Department: Engineering
Division: Managed Services
Reports to: Managed Services Operations Manager
Job Status: Full-Time
Work Shift: 8:30 AM - 5:30 PM EST
BlackHawk Data is seeking a sharp, forward-thinking System Engineer to help shape mission-critical technology environments for the world’s most complex enterprises.
BlackHawk Data is one of the fastest-growing, woman-owned IT solution providers in the country. Here at BHD, you won’t just do a job, you’ll build a career that matters. Our culture thrives on curiosity, collaboration, and grit.
We invest in our people, challenge them to grow, and celebrate wins together.
If you are driven to lead, learn, and leave your mark, BlackHawk Data is where you belong!
This is your chance to lead high-impact projects across vital industries like healthcare, utilities, and public infrastructure where security, performance, and innovation matter most.
You will work alongside a highly collaborative, driven team to design and deliver end-to-end solutions that truly solve business problems, not just check boxes.
The System Engineer is best described as the individual responsible for designing, implementing, and maintaining the company’s IT infrastructure to ensure optimal performance and security. This role involves collaborating with cross-functional teams to support business operations and deliver reliable technology solutions. The System Engineer will troubleshoot complex technical issues and proactively identify opportunities for system improvements. A strong focus on scalability, efficiency, and compliance is essential to meet organizational goals.
If you are energized by complex challenges, passionate about cutting-edge tech, and eager to leave your mark on industries that keep the world moving, we want to meet you.
Key Responsibilities Identity & Access Management Design, implement, and manage enterprise identity solutions using Microsoft Entra ID (Azure AD), including conditional access policies, identity governance frameworks, and SSO integrations across hybrid environments
Microsoft 365 & Cloud Services Administration
Manage, monitor, and optimize Microsoft 365 services including Exchange Online, SharePoint Online, Microsoft Teams, Intune, and Microsoft Defender for Endpoint
Administer core network services (DNS, DHCP, etc) and automate routine tasks using PowerShell scripting and Microsoft Graph API
Deploy and manage Azure services including virtual machines, virtual networks, application gateways, and hybrid connectivity solutions
Infrastructure & Virtualization Management
Administer enterprise virtualization platforms and hyper-converged infrastructures
Manage server hardware such as Dell vxRail, Cisco UCS, and standalone servers
Oversee enterprise storage systems, SAN/NAS, and Fiber Channel fabrics
Multi-Platform Systems Administration
Maintain and support Linux-based systems (Ubuntu, RHEL, CentOS, etc)
Perform system hardening, patch management, and configuration management using industry best practices
Troubleshoot complex system issues and optimize performance
Cloud Infrastructure & DevOps
Lead cloud infrastructure initiatives within Azure and AWS platforms, including VPC design, EC2/compute, S3 storage solutions, and Route53 DNS services
Implement Infrastructure-as-Code (IaC) using Terraform and Ansible
Develop system automation scripting solutions using Python, Bash, and PowerShell
Manage development and version control using Git with GitHub/GitLab platforms
Security & Monitoring Operations
Deploy and manage comprehensive security solutions including EDR, MDR, email security gateways, and DNS filtering
Implement and maintain NMS, PSA, and centralized logging solutions
Conduct proactive system health monitoring, optimization, and incident response
Enterprise Support & Documentation
Provide Tier 3 technical support for critical enterprise systems, ensuring 99.9% uptime, rapid issue resolution, and infrastructure performance
Design and maintain scalable, secure, and highly available system architectures following industry standards and compliance requirements
Create and maintain comprehensive documentation including system configs, SOPs, runbooks, and BC/DR plans
Continuous Improvement & Integration
Evaluate, test, and implement emerging technologies to enhance operational efficiency and security posture
Lead system integration projects and automation initiatives
Qualifications Experience and Education
7+ years of progressive experience in systems engineering, infrastructure administration, or related IT roles with increasing responsibility
Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent professional experience
Proven track record of leading technical projects and mentoring junior staff members
Technical Proficiency
Expert-level proficiency with Microsoft technologies including Active Directory, Microsoft 365 administration, Exchange Online, and PowerShell scripting
Advanced experience with Microsoft Entra ID (Azure AD) including conditional access, identity governance, privileged access management, and SSO
Hands‑on experience with Microsoft Intune, Defender for Endpoint, and RMM tools
Hands‑on experience with Azure services including virtual machines, virtual networks, application gateways, and storage solutions
Hands‑on experience with AWS services including VPCs, Route53, EC2, S3, and network security configurations
Ability to design and implement cloud migrations and hybrid connectivity solutions
Advanced enterprise expertise with VMware vSphere (ESXi, vCenter, NSX, vSAN)
Proven experience managing enterprise server hardware (Dell vxRail, Cisco UCS)
In‑depth knowledge of enterprise storage technologies such as Pure Storage, NetApp, SAN/NAS solutions, and fiber channel fabric management
Strong Linux administration skills on multiple distributions (Ubuntu, RHEL, CentOS)
Experience with system hardening, patch management, config management tools
Advanced scripting capabilities with PowerShell, Python, and Bash
Proficiency with GitHub/GitLab, Git version control and pipeline integration
Experience with configuration management tools such as Ansible
Comprehensive understanding of enterprise security tools including EDR, MDR, email security, and DNS filtering solutions
Experience with NMS systems, SIEM platforms, and centralized logging solutions
Strong understanding of compliance frameworks and security best practices
Solid foundation in networking with TCP/IP, DNS, DHCP, VPNs, FW management
Experience with hybrid identity models / federation services (ADFS, SAML, OAuth)
Proven ability in system integration, API management, and automation
Experience with enterprise monitoring tools and automated deployment solutions
Working knowledge of ITIL practices and service management methodologies/tools
Understanding of change management processes and documentation standards
Strong project management capabilities with experience leading technical efforts
Powerful troubleshooting / problem‑solving skills with ability to work under pressure
Demonstrated ability to work both independently and collaboratively
Strong written and verbal communication skills for stakeholder interaction
Professional/Personal Skills
Excellent problem‑solving and analytical skills.
Strong communication and collaboration abilities.
Ability to manage multiple projects and prioritize tasks effectively.
Detail‑oriented with a proactive approach to system optimization.
Adaptable to evolving technologies and business needs
What We Offer
Competitive Pay.
Up to 22 days of PTO.
Comprehensive health, dental, vision, and 401(k).
Regular coaching, career development, and advancement path.
A collaborative culture that celebrates learning, innovation, and high performance
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Compétences linguistiques
- English
Avis aux utilisateurs
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