Data Labelling Analyst - Persian Language

Join a global technology leader committed to user and business safety across its platforms.

The Global Response Org safeguards users from harmful content, malicious actors, and risky behaviours, with a focus on the Persian community. You will play a key role in responding to crises, assessing emerging risks, and supporting operational strategies that protect users and foster trust across the region.

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• Interpret and enforce terms of service and policies, with a focus on the Persian language
  
• Investigate and resolve emerging risks, including potentially abusive content across organic, ads, and commerce.
  
• Analyze escalation data to improve processes, policies, and operational insights.
  
• Collaborate with internal stakeholders (Policy, Legal, Sales, Product, Engineering) to implement tailored mitigation plans.
  
• Work closely with vendor teams to ensure KPIs are met and operational excellence is achieved.
  
• Support a 24/7 global team, including potential on-call shifts on weekends/after-hours.
  
• Apply deep knowledge of Persian local culture and regional nuances to resolve complex risk and operational issues.
  
• Handle sensitive content such as graphic images, videos, writings, offensive or derogatory language.
  

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• 3+ years of experience in Trust & Safety, Online Operations, consulting, or similar roles, preferably with a focus on Algerian and Arabic
  
• Strong communication skills and ability to influence stakeholders across functions.
  
• Experience handling graphic or objectionable content.
  
• Strategic thinking with a track record of continuous improvement.
  
• Analytical proficiency (Excel, SQL, data visualization).
  

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• We require native-level Persian due to the role’s focus on local slang, cultural nuance, and rapid spoken comprehension. Candidates should be able to interpret dialectal phrasing and subtle contextual cues in Persian
  

This opportunity is an 11-month contract, Hybrid in Ballsbridge, Ireland, paying €73K per annum (pro rata). To hear more about this position or to discuss your suitability, please apply today! xcfaprz

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