Patient Services Representative

Job Description

Position Summary:

The primary purpose of this position is to greet and direct patients and visitors, as well as answer/relay phone calls and messages, and to provide information in a professional and courteous manner.

Job Responsibilities:

• Greets and registers patients in a polite, prompt, helpful manner.
• Verifies and updates patient information per established patient registration procedures.
• Copies new/updated insurance cards and scans into our electronic health record
• Updates insurance information during the chec1‹ in process
• Verifies eligibility on insurance in collaboration with the Insurance Clerk and the DSS workers.
• Informs patients of