Visitor Experience Advisor

Job Description

Salary: $19.70 per hour

Regular Hours: Part Time, 20-25 hours per week

General Position Summary:

Enhance the visitor experience at The SAGE Center through cultivating an inclusive and captivating atmosphere for students, guests, and corporate affiliates. Facilitate secure facility usage while managing entrance fees and retail transactions. We seek an individual who excels in engaging with diverse audiences, offering helpful insights, and possessing comprehensive knowledge of The SAGE Center.

Essential Functions/major responsibilities

• Coordinator for Boardman Welcome Center with all Travel Oregon Welcome Centers, visitors, related data entry, and keeps materials stocked.
• Customer service including greeting visitors and checking in with them throughout their visit to the SAGE Center
• Create and lead the social media messaging for SAGE Center and Boardman Welcome Center (Facebook, Instagram, and LinkedIn)
• Handle cash or card sales for admission to the SAGE Center and transactions within SAGE Center Store via the POS System
• Engage with visitors to promote an engaging welcoming experience to the SAGE Center
• Demonstrate enthusiasm and desire to serve SAGE Center visitors with excellent customer service.

• Working knowledge of Microsoft Office Programs and data entry experience
• Willing to obtain an Oregon Food Handlers Certification

Supervisory responsibility:

This position does not have direct supervisory responsibility.

Specific job skills:

Knowledge of Outlook, Microsoft Office programs, Canva, and JotForms.

Will be required to pass a background check and pre-employment drug screen.

Must be able to speak publicly.

Qualifications and Education Requirements

Experience working in a fast paced and ever changing environment

Working with teams in a virtual and in-person meeting atmosphere

Willing to do task outside of your job description

Preferred Skills

Strong attendance and work ethic background

Team player with an outgoing customer service-oriented personality

Strong verbal and written communication

Answer phones courteously and promptly

Cash handling experience

Job Conditions

This role primarily entails indoor activities with prolonged periods of sitting.

Occasional lifting of light boxes may be necessary, but the requirement is minimal.

While the majority of tasks are conducted indoors, there may be occasional instances where working outdoors is required, albeit infrequently.

Some travel is required