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À propos
Summary
The Systems Administrator is responsible for maintaining and supporting the company's information technology infrastructure, including servers, networks, business systems, and end-user devices. This role ensures the reliability, security, and performance of technology systems that support daily business operations. The position combines systems administration with hands-on technical support, providing infrastructure management while assisting employees with desktop, hardware, and software troubleshooting.
Essential Functions
Infrastructure & Systems Administration • Administer and maintain the company's IT infrastructure including servers, networks, and enterprise systems • Monitor system performance and availability to ensure reliable and efficient operation • Administer Microsoft Windows environments including Active Directory and Microsoft 365 • Manage backups, data protection processes, and disaster recovery procedures • Maintain virtualization environments and storage systems as applicable • Ensure systems are updated with appropriate patches, updates, and security controls
Desktop Support and Technical Troubleshooting • Provide technical support for desktops, laptops, mobile devices, printers, and other peripherals • Install, configure, and maintain computer hardware and software for employees • Diagnose and resolve hardware, software, network, and connectivity issues • Troubleshoot application and system performance issues • Assist employees with system access, account setup, and technical questions
Network Administration • Maintain and support network infrastructure including switches, routers, firewalls, and wireless networks • Monitor network performance and troubleshoot connectivity issues • Assist with network configuration, upgrades, and maintenance
IT Operations & Security • Monitor systems for performance issues, vulnerabilities, and security risks • Assist in implementing cybersecurity practices including endpoint protection, user access management, and system monitoring • Maintain system documentation including configurations, procedures, and troubleshooting guides • Support onboarding and offboarding of employees from an IT perspective
Vendor Coordination & Asset Management • Work with external IT vendors and service providers to resolve technical issues and support system implementations • Assist with procurement and lifecycle management of IT hardware and software • Maintain inventory of technology assets and software licensing
Competencies • Technical problem solving and troubleshooting • Customer service orientation and responsiveness • Strong organizational and time-management skills • Attention to detail • Ability to communicate technical information to non-technical users • Ability to prioritize and manage multiple technical issues simultaneously
Knowledge, Skills & Abilities • Proficiency with Microsoft Windows Server environments • Experience with Active Directory and identity management • Microsoft 365 administration • Networking fundamentals including switches, routers, and wireless systems • Experience with desktop hardware, operating systems, and application support • Knowledge of backup systems and disaster recovery concepts • Understanding of cybersecurity best practices
Education & Experience • Associate or Bachelor's degree in Information Technology, Computer Science, or a related field preferred • Three to five years of experience in systems administration, IT support, or network administration • Experience supporting business technology environments with multiple users and systems • Relevant certifications such as Microsoft, CompTIA, Cisco, or similar credentials preferred
Work Environment
This role operates in a professional office environment and routinely uses standard office equipment. Physical requirements include prolonged sitting, computer use, talking, hearing, and occasional standing or light lifting (up to 10 lbs.).
Benefits Package Includes: Comprehensive Medical, Dental, and Vision Insurance Short-Term and Long-Term Disability Coverage 401(k) Retirement Plan with company contribution Employee Assistance Program (EAP) Flexible paid time off for vacation and personal time, in accordance with Company policy 8 paid holidays Employee Referral Program PayActiv Wallet - access your earned pay on demand
Core Values
Accountability • Commitment • Excellence • Teamwork • Humility • Integrity • Stewardship
AAP/EEO Statement
RD Industries is an Equal Opportunity / Affirmative Action employer.
Compétences linguistiques
- English
Avis aux utilisateurs
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