Quality Assurance Engineer (NPI)Jabil Circuit, Inc. • Salisbury, Maryland, United States
Quality Assurance Engineer (NPI)
Jabil Circuit, Inc.
- Salisbury, Maryland, United States
- Salisbury, Maryland, United States
À propos
* We are hiring an NPI Quality Assurance Engineer to lead product and process quality for our cloud operations in Salisbury. In this role, you will manage ISO 9001:2015 systems, develop control plans and quality gates from NPI through ramp, and apply data‑driven methods to prevent defects. * This is a hands‑on role requiring strong engagement with production lines, manufacturing data, and advanced manufacturing processes for liquid‑cooled servers and racks. * As the NPI Quality Assurance Engineer, you will ensure products, processes, and systems meet customer, regulatory, and internal standards throughout the full product lifecycle.
What will you do ?
Customer Requirements Review
* Evaluate customer requirements in early phases and ensure compliance, including BOMs, specifications, and incoming quality criteria.
QMS Leadership
* Maintain and improve ISO 9001:2015 processes, work instructions, and records. * Support internal audits and prepare for external/customer audits.
NPI to Ramp
* Identify CTQs, develop control plans, and complete PFMEAs. * Perform MSA/GR&R, verify process capability (Cp/Cpk), and conduct FAI for new products. * Capture and support lessons learned for current and future launches.
Liquid Cooling
* Define and enforce incoming quality criteria for liquid‑cooling assemblies, including pressure‑ and leak‑test limits. * Maintain leak‑prevention protocols and sensor‑based monitoring. * Validate coolant fill, purge, filtration, and cleanliness processes. * Audit cooling and fluid‑handling operations to ensure quality, safety, and reliability. * Lead CTQ analysis and support PFMEA and control plan development. * Oversee equipment quality lifecycle, including qualification, calibration, troubleshooting, and upgrades.
In‑Line Quality & Yield
* Implement SPC on critical processes; monitor FPY, DPPM, and escapes. * Deploy mistake‑proofing and lead containment when process signals drift.
Supplier Quality
* Support definition of incoming inspection criteria for NPI. * Assist with supplier CTQ identification, material storage processes, and supplier qualifications.
Customer Quality
* Lead 8D/A3 investigations for returns and complaints. * Drive CAPA implementation and communicate results to customer quality teams. * Identify gaps and coordinate cross‑functional corrective actions.
Digital Quality
* Automate data flow from MES/ERP systems. * Develop real‑time dashboards and alerts. * Use control‑chart behavior to recommend corrective actions.
Documentation & Training
* Publish procedures and one‑point lessons. * Train operators and technicians on CTQs, audit discipline, and error‑proofing. * Translate customer and regulatory requirements into internal instructions and visual aids.
Success Metrics
* FPY/yield increases; DPPM reductions. * Zero major audit findings. * CTQs Green at launch. * Verified CAPA effectiveness with reduced recurrence. * Decreased COPQ with measurable savings. * Reduced CCAR closure time.
Work Model & Travel
* On‑site role at Salisbury integration and test lines. * Travel to suppliers and customers up to ~15-20%. * Frequent collaboration with Manufacturing/Process, Test, SQE, NPI/PM, Industrial Engineering, and Customer Quality.
Education
* Bachelor's degree in mechanical, Industrial, Manufacturing, Electrical Engineering, or equivalent experience.
Experience
* 5-8 years in Quality or Manufacturing Engineering for cloud/data‑center hardware or complex electromechanical systems. * Hands‑on experience with ISO 9001:2015, internal auditing, PFMEA, control plans, PPAP/FAI, MSA, SPC, and 8D/A3. * Proficient in Excel/Sheets and BI tools (Power BI, Tableau, Looker).
Preferred
* ASQ CQE or Six Sigma Green Belt. * Experience with server/rack integration. * Supplier development (APQP/PPAP) and customer‑facing quality experience. * Familiarity with MES, PLCM, and ERP (SAP).
Physical Requirements
* Time on production floor; ability to lift 25-30 lbs. occasionally; PPE use as required.
What Can Jabil Offer You? Along with growth, stability, and the opportunity to be challenged, Jabil offers a competitive benefits package that includes:
* Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options * 401K Match * Employee Stock Purchase Plan * Paid Time Off * Tuition Reimbursement * Life, AD&D, and Disability Insurance * Commuter Benefits * Employee Assistance Program * Pet Insurance * Adoption Assistance * Annual Merit Increases * Community Volunteer Opportunities
Compétences linguistiques
- English
Avis aux utilisateurs
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