Senior Supply Chain System Engineer, Amazon Robotics

Description

Amazon Robotics, located in the greater Boston area, is at the forefront of robotics innovation and automated fulfillment solutions. Our diverse team of engineers designs, builds, and deploys robotic systems that revolutionize Amazon's global operations. Our unique co-located facility enables rapid innovation, seamless integration, and swift deployment of new technologies.

Are you passionate about implementing and optimizing enterprise-level supply chain systems? Do you thrive on solving complex technical challenges and driving digital transformation? We are seeking an experienced Sr. Supply Chain Systems Engineer to lead the implementation, enhancement, and support of our critical supply chain applications including SAP S/4HANA, Kinaxis, and Tulip.

As a Sr. Supply Chain Systems Engineer, you will serve as the technical cornerstone for our manufacturing operations, driving system excellence through strategic implementation of automated solutions and advanced processes. This role is critical in maintaining system integrity, developing comprehensive documentation, and ensuring seamless integration across our technology stack. You will be the primary subject matter expert for our supply chain systems, leading technical implementations, maintaining master data governance, developing training programs, and providing critical support for our manufacturing operations. Working cross-functionally, you'll streamline workflows through automation, resolve complex technical issues, and continuously enhance our systems to improve operational efficiency.

Key job responsibilities

System Implementation & Architecture

Lead technical implementation of supply chain systems including SAP S/4HANA, Kinaxis, and Tulip

Provide expertise during new feature development and testing

Develop system architecture and integration solutions between platforms

Create and maintain system documentation, technical material, standard operating procedures, and training materials

Design and implement automated workflows and system controls

Coordinate user acceptance testing (UAT) across multiple stakeholders and drive adoption

Manage system enhancement projects from requirements through deployment

Ensure compliance with change management and release procedures

Business Analysis & Requirements

Partner with stakeholders to gather and document business requirements

Design, develop and maintain data visualizations and analytical reports to support business decision-making and monitor KPIs

Maintain product feature roadmap and prioritize enhancement requests

Develop business cases and ROI analysis for system improvements

Master Data & System Administration

Establish and maintain master data governance frameworks

Troubleshoot system issues and provide technical support

Develop and maintain comprehensive troubleshooting guides and decision trees

Perform root cause corrective action (RCCA) analysis for system issues

Serve as primary SME for RMTO's supply chain systems providing technical guidance

A day in the life

Success Metrics:

API/EDI integration success rate (>95%)

Number of process paths / transactions mapped and SOPs available

Project on-time delivery and user adoption %

Cost/timing savings from automation and enhancements

Master Data accuracy and completeness (>98%)

Number of analytics/reports created and adopted

Basic Qualifications

8+ years of professional experience in inventory management, supply chain, or a related field

Expert knowledge in SAP S/4HANA, Tulip, and/or Kinaxis

Extensive expertise in implementing and configuring supply chain systems

Deep understanding of supply chain system concepts and applications

Excellent problem-solving and process improvement skills, with the ability to translate complex technical concepts into practical solutions

Strong communication and stakeholder management capabilities, with the ability to influence cross-functional teams

Proficient in data analysis, programming, and system integration

Strong SQL skills and experience with API integrations

Experience in technical writing and requirements documentation

Bachelor's degree in supply chain management, system engineering, or a related technical field

Preferred Qualifications

Certified SAP Associate, Certified Kinaxis Author, or another Advanced User certification

Experience with Lean/Six Sigma methodologies and process optimization

Experience with agile methodologies and project management

APICS Certification CPIM or CSCP

Knowledge of emerging technologies in the supply chain and logistics space (e.g. robotics, IoT, machine learning)

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.