Customer Sales RepresentativeECS Resource Group Ltd • Wales, England, United Kingdom
Customer Sales Representative
ECS Resource Group Ltd
- Wales, England, United Kingdom
- Wales, England, United Kingdom
À propos
About the Role
We're looking for confident, people-focused individuals to join our team as Customer Sales Representatives.
This role is all about helping existing customers move from older analogue phone services to modern digital solutions ahead of the UK-wide switch-off in January 2027.
You'll be speaking to customers, explaining the changes in simple terms, and guiding them through upgrading their services - ensuring a smooth and hassle-free transition.
What You'll Be Doing
Contacting existing customers via phone and video Explaining the analogue switch-off and what it means for them Recommending suitable digital alternatives (full training provided) Answering questions and handling objections confidently Agreeing pricing and securing customer sign-off Accurately recording customer details and passing orders internally Working towards individual and team targets
What We're Looking For
You don't need a technical background - we're looking for great communicators who are comfortable speaking to customers.
Ideal backgrounds include:
Telesales Customer service / call centre Retail or hospitality (customer-facing roles) Customer retention or outbound calling rolesYou'll be a great fit if you:
Are confident and friendly on the phone Can explain things clearly and simply Are comfortable handling objections Enjoy working towards targets Are organised a...
Compétences linguistiques
- English
Avis aux utilisateurs
Cette offre provient d’une plateforme partenaire de TieTalent. Cliquez sur « Postuler maintenant » pour soumettre votre candidature directement sur leur site.