À propos
Make your application after reading the following skill and qualification requirements for this position.
If you have previous experience and a technical background within the biotech, pharmaceutical, or medical device field, this role may be for you.
This role would involve field work and travel abroad.
For you: Full-time permanent role Based in Wicklow with parking, although field work is required Join an established and innovative organisation 50k DOE Benefits include: Health Insurance, Pension, and more Key Responsibilities: Support & Troubleshooting Help customers (internal & external) with technical issues via phone, email, etc.
Troubleshoot systems and assay problems in a clear, logical way Build strong relationships by resolving issues quickly and professionally Learn from experts to improve diagnostic and troubleshooting skills Testing & Operations Assist with testing, shipping, setup, and configuration of equipment Follow procedures carefully and keep accurate records Maintain lab equipment and workspaces to quality and safety standards Help keep inventory systems up to date Quality & Reporting Keep CRM records accurate and up to date Create monthly reports and support quality control activities Help write and improve test protocols and documentation Teamwork & Communication Work closely with Technical Support, Quality, and Manufacturing teams Support distributor systems and communications Share clear updates on tasks, issues, and progress Compliance & Customer Focus Follow all quality, safety, and regulatory requirements Stay professional, responsive, and customer-focused Be available via company mobile when needed Key Requirements: Strong problem-solving skills with a practical, adaptable approach Clear and professional communication (written & verbal) Detail-oriented with good organisation and documentation skills Full driving license (essential) Bachelors degree in Biomedical, Electrical, Mechanical Engineering, Life Sciences, or similar 2+ years in technical support, lab, field service, or medical device environments (IVD/analytical experience a plus) Good understanding of electromechanical systems and lab workflows Able to troubleshoot issues, find root causes, and suggest improvements Comfortable working cross-functionally with teams like Engineering, Quality, and Manufacturing Willing to travel and support customers across different regions For more information, please apply through the link provided for the attention of Nikki Moloney or call Osborne Recruitment on .
If you are interested in finding out more about the above role and would like to be considered for this or other suitable roles that we may have available for your skill set please attach your CV via the link provided.
Please submit your updated CV in Word Format.
If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. xcfaprz
Osborne are proud to be an Equal Opportunity Employer.
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Compétences linguistiques
- English
Avis aux utilisateurs
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