Fulfillment Specialist

Job Description

Date posted: March 4, 2026

Pay: $40,000.00 - $42,000.00 per year

Job description:

COGENCY GLOBAL, INC. THE RIGHT RESPONSE

AT THE RIGHT TIME,

EVERY TIME

Position Title: Fulfillment Specialist

Location: Springfield, IL

Employment Type: Fulltime – Non-Exempt

Hours: 9am-5pm

Salary: $40,000 to $42,000

Are you looking for a company committed to integrity, fairness, and fun? Are you in search of a corporate culture that fosters career development and values work-life balance? Would you like to be a part of a fantastic, growing team? If you answered yes to these questions, then we have a position you should apply for!

Cogency Global is expanding and we want you!

Cogency Global is a leader in corporate compliance seeking a detail-oriented Fulfillment Specialist to collaborate with colleagues across multiple offices in obtaining and filing legal documents within the State of Illinois. The ideal candidate will serve as a key point of contact for receipt of mail and service of process, delivering timely updates and exceptional support as well as perform multiple daily state runs to the Secretary of State office. This role requires managing a dynamic and time-sensitive workflow while ensuring operational accuracy and efficiency. Success in this position is measured by the ability to meet team and company goals through effective communication, strong organizational skills, and a commitment to service excellence.

The Fulfillment Specialist Roles and Responsibilities:

· Receive and process incoming mail and service of process accurately and efficiently, following all company standards.

· Perform multiple daily state runs to the Secretary of State office, which will require candidate to have transportation.

· Must be deadline driven, ability to multi-task, using 2-3 monitors, multiple databases, and systems to include TRAC, OPUS, Outlook, and the Internet.

· Must thrive in a fast-paced environment and process at a methodical rate that allows a balance of quality and quantity; maintain error percentage of .50%.

· Review and submit corporate filings, ensuring they adhere to the General Corporate Laws, Statutes and Guidelines.

· Review and submit UCC filings, ensuring they adhere to Uniform Commercial Code guidelines.

· Serve as a liaison between Client Service Specialists in branch offices of Cogency Global, Service Company clients and the Secretaries of State.

· Process and complete document requests to include certified copies, good standings, certificates of facts.

· Serve as the subject matter expert and provide guidance to branch office colleagues such as fees and forms.

The skills, experience and qualifications required:

· The ability to drive to the Secretary of State

· Strong computer/research skills including proficiency with MS Word, Excel, and Outlook software.

· Excellent organizational skills and be detail-oriented, with excellent written and verbal communication skills.

· Must be able to multi-task effectively, work to high standards of quality and meet deadlines.

· The ability to work independently and function as part of a team.

Together, we live our Core Values

Integrity: Doing the Right thing even when no one will know and walking the talk.

Fairness: We have an open-door policy with access to all including the CEO at any time in a friendly & collaborative environment.

Fun: We believe in a fun work environment & have many team events that support the ‘fun’ culture.

What We Offer

· Educational assistance program for all our eligible staff members

· An organization that gives back to society – We offer paid community service days to all our eligible staff members and NYC Headquarters participates in number of charity drives throughout the year.

· A commitment to diversity & inclusion.

· 401k up to 5% price match, Access to FSA, Pre-Tax Transit benefit.

· 80% covered Medical Insurance & 80% covered Dental & Vision insurance.

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Cogency Global Inc. is a professional registered agent company that provides nationwide and international corporate, secured transactions, real property, court, agency and library services for all industries, including the nonprofit sector. Established in 1980, Cogency Global is qualified to act as registered agent in all 50 states and the District of Columbia and provides statutory representation and process agent services for tens of thousands of companies across the country. The company also offers registered agent, corporate and secured transaction services in many other countries throughout the world. With full-service offices in key cities from coast to coast in the U.S. and offices in Hong Kong and the United Kingdom, Cogency Global has become a global resource for its customers.

Cogency Global Inc. is a professional registered agent company that provides nationwide and international corporate, secured transactions, real property, court, agency and library services for all industries, including the nonprofit sector. Established in 1980, Cogency Global is qualified to act as registered agent in all 50 states and the District of Columbia and provides statutory representation and process agent services for tens of thousands of companies across the country. The company also offers registered agent, corporate and secured transaction services in many other countries throughout the world. With full-service offices in key cities from coast to coast in the U.S. and offices in Hong Kong and the United Kingdom, Cogency Global has become a global resource for its customers.