Warehouse Assistant

Job Description

Join our dynamic team in the agricultural sector! We are seeking a dedicated Warehouse/Customer Service Specialist to play a vital role in our daily operations. This energetic position combines essential warehouse management with professional customer support, offering a chance to grow within a fast-paced, agriculture-focused environment.

You will be the key point of contact for our clients, ensuring they receive the supplies they need while maintaining efficient, organized warehouse processes.

Schedule & Benefits

• This is a full-time position .
• Regular Hours | Monday – Friday: 8:00 AM – 5:00 PM
• ​​​ Summer Hours | Monday – Friday: 7:30 AM – 5:00 PM
• Additional:
  *Some Saturday shifts may be required during busy seasons
  *This position requires full availability during these hours

Duties

• Inventory Management: Accurately receive, store, and organize agricultural stock using QuickBooks data entry and Microsoft Office tools.
• Customer Support: Handle inquiries in person and via phone with professional etiquette, assisting clients with product information and order processing.
• Transaction Handling: Support cash handling procedures during transactions, ensuring 100% accuracy and security.
• Issue Resolution: Resolve client issues promptly to maintain high satisfaction levels.
• Operational Collaboration: Work with the team to streamline warehouse flow and improve client service delivery.
• Record Keeping: Maintain detailed records of shipments and inventory updates for reporting and analysis.

Requirements & Experience

• Language: Bilingual (English/Spanish) is required to effectively serve our diverse client base.
• Education: High School Diploma or GED required.
• Technical Skills: Demonstrated proficiency in Microsoft Office applications (Excel, Word) and data entry accuracy.
• Physical Ability: Must be physically able to lift up to 50 lbs and comfortable with roles requiring frequent physical activity.
• Warehouse Experience: Prior work in a warehouse setting is beneficial; forklift experience is a plus but not required (we will train the right candidate).
• Soft Skills: Strong communication skills, professional phone etiquette, and a knack for problem-solving.