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Information Technology Support TechnicianTAJ Technologies Inc • United States
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Information Technology Support Technician

TAJ Technologies Inc
  • US
    United States
  • US
    United States
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À propos

Client of TTI (TAJ Technologies, Inc.) JOB TITLE:
IT Support Technician LOCATION:
Roseville, CA DURATION OF PROJECT:
12 months contract-hire PRIMARY PURPOSE To provide IT systems support to end users on a variety of moderate to complex computer system issues for internal and external customers; To respond to email and technical support requests; and to document, track and monitor issues ensuring a timely resolution. RESPONSIBILITIES Provides moderate to complex support to colleagues regarding internal proprietary systems (JURIS, One Team, SIR, TAMS and Voyager issues). Issues are reported via email. Provides moderate to complex troubleshooting and software development issues as needed. Communicates high visibility issues to immediate supervisor. Escalates calls to the appropriate departments as needed. Maintains intimate knowledge of claim systems, adjuster job functions and company workflow and processes as needed to solve support related issues.
  • United States

Compétences linguistiques

  • English
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