Distribution Operations Engineer

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

At Warner Bros. Discovery (WBD), we’re not just about wizards, dragons, and superheroes. We’re a vibrant community of storytellers , creators , and dreamers who bring iconic content and beloved brands to life. Here, you’ll find career-defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best self. Join us, and thrive in an environment where you are supported and celebrated!

As WBD continues to expand globally, our Technology & Operations team is at the forefront, building world-class media technology and IT systems. We implement and maintain the critical business systems that deliver WBD’s products, ensuring our growing pay-TV, digital terrestrial, free-to-air, and online services reach audiences everywhere.

As an Operations Engineer, you’ll focus on networking, international satellite & fibre methodology, and compression & distribution technologies. Reporting to the Senior Director of Distribution Engineering, you’ll play a vital role in monitoring and supporting WBD’s Global television distribution infrastructure and Live Events output. You’ll be part of our Tier 1 operations support team, where your versatile skill set will shine as you tackle challenges with composure and expertise.

• Monitor all of WB Discovery’s channels.
• Manage transmission systems during normal and emergency conditions to keep services on air.
• Respond to affiliate inquiries and maintain ongoing communication with customers.
• Act as a liaison between support teams and customers, collaborating across all leadership levels.
• Initiate critical outage situations and manage incident and planned work tickets.
• Liaise with third-party fibre, uplink, and playout providers during fault investigations.
• Provide input and written reports on transmission system reliability.
• Check the health of Distribution equipment regularly.
• Identify and address potential risks in our distribution infrastructure.
• Assist in training and developing Distribution Staff Members.
• Create and update documentation and procedures.
• Implement changes to distribution infrastructure as needed.
• Establish new monitoring and metrics needs.

• Experience in a broadcast, media, or telecommunications environment.
• In-depth knowledge of television distribution systems, platforms, and standards.
• Working knowledge of digital baseband signals, SDI, HD-SDI, and ASI for video and audio signals.
• Familiarity with SMPTE 2110 and television distribution systems.
• Experience with telemetry monitoring and control systems.
• Ability to operate test and analysis equipment.
• Expertise in troubleshooting signal quality issues and systems integration.
• Knowledge of MPEG-2/4 encoding technology and TVRO receive systems.
• Strong computer literacy and excellent communication skills.
• Willingness to work overnight, weekends, holidays, and rotating shifts.
• Ability to communicate technical matters to diverse audiences.
• Proficient in independently researching and resolving trouble tickets.
• Ability to provide Total Call Ownership, including handling customer concerns.

This role is advertised as Onsite , meaning all working hours will be carried out at the workplace. WBD reserves the right to adjust this working agreement as necessary for business needs.

At WBD, our guiding principles are the core values that shape our operations. We encourage you to explore these values and see how they resonate with you. We look forward to discussing them during your interview!

Warner Bros. Discovery is committed to building a diverse workforce that reflects a wide array of perspectives and experiences. We are an equal opportunity employer, considering qualified candidates based on merit, regardless of background. If you require adjustments during the application process, we are here to support you.