Mortgage Collector

Job Description

We are seeking a dedicated Mortgage Collector to join our financial services team. In this role, you will be responsible for managing delinquent mortgage accounts, ensuring timely collection of overdue payments, and maintaining positive relationships with borrowers. Your expertise will contribute to the overall health of our revenue cycle management and support the organization’s financial stability. The ideal candidate will possess a strong understanding of financial concepts, excellent communication skills, and experience in customer service within a financial or mortgage environment.

Responsibilities

• Contact delinquent borrowers via phone, email, or written correspondence to discuss overdue payments and negotiate repayment plans.
• Review and analyze mortgage accounts to identify discrepancies, pending payments, or potential issues requiring resolution.
• Identify and generate loss mitigation leads for accounts ineligible for reinstatement via standard