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À propos
The Krause Auto Group has been in business for over 30 years, and we contribute our longevity to our focus on both customer and employee satisfaction. Our employees are not just a number. We acknowledge and support every employee regardless of position and care for everyone individually. We love to help people grow, promote from within, and celebrate individual success stories! We offer great opportunities to grow with our company portfolio which consists of 12 brands (BMW, Mercedes, Ford, Lincoln, Hyundai, Genesis, Lamborghini, Aston Martin, Rolls Royce, Koenigsegg, Mclaren, and Lotus) across 4 states (Georgia, South Carolina, North Carolina, and Florida). What We Offer Free Health Insurance Option Available 401k Match Options Available HSA company match contribution Dental and Vision Insurance Available Paid Vacations, Holiday Pay, PTO pay Career advancement opportunities, promote from within Discounts on products and services Family owned and operated Long term job security Job Description 1. Schedule mobile service appointments, and technician availability 2. Confirm appointments and provide service updates 3. Address customer concerns promptly. 4. Ensure technicians have tools, parts, and schedule information to complete the appointment efficiently and professionally 5. Update the customer's service records and track performance. Report on all mobile service activities 6. Maintains a professional attitude and assists management with customer concerns as needed 7. Maintain a level of personal appearance consistent with the standards set by the dealership 8. Employees may be needed at any time to perform other duties as assigned Qualifications and Education Requirements High School Diploma or equivalent 2+ years in service operations, customer service, or dispatching Preferred Skills Familiarity with automotive industry and mobile service operations Excellent communication and organizational skills Knowledge of computer systems Microsoft office Knowledge of CRM software
Compétences linguistiques
- English
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