Technical Business Analyst
SprezzMC
- Arlington, Texas, United States
- Arlington, Texas, United States
À propos
U.S. Citizen or Permanent Resident (Required) POSITION SUMMARY We are seeking a Technical Business Analyst to join our team supporting the Department of Veterans Affairs (VA). In this role you will support the delivery of enterprise applications built on the
ServiceNow platform . This role will work closely with business stakeholders, technical teams, and product leadership to translate complex business needs into actionable requirements and ensure successful implementation of scalable solutions. You should bring a strong mix of
business analysis, systems thinking, and platform delivery experience , particularly in
low-code/no-code platforms such as ServiceNow , and is comfortable working in
Agile delivery environments . RESPONSIBILITIES Engage stakeholders and SMEs to
elicit, analyze, and document functional and technical requirements Translate business needs into
user stories, process flows, and acceptance criteria Collaborate with
developers, architects, and project managers
to ensure accurate implementation of requirements Support
ServiceNow solution design and configuration discussions , including workflows, integrations, and data requirements Analyze
system integrations and data flows , including mapping and transformation across systems Develop
current and future state process documentation
(process maps, workflows, use cases) Facilitate
requirements workshops, backlog grooming, and design reviews Support
User Acceptance Testing (UAT)
including test script development, execution support, and defect tracking Act as a
liaison between business and technical teams
throughout the project lifecycle
QUALIFICATIONS Bachelor's degree
in Business, Information Systems, or a related field with
5+ years
of relevant experience,
8+ years
of relevant business or systems analysis experience in lieu of a degree
Experience supporting
enterprise platforms or low-code solutions
(ServiceNow, Power Platform, Appian, Salesforce, etc.) Strong understanding of
system integrations, data flows, and relational data structures Experience with
requirements documentation, user stories, and test cases Hands-on experience with
process mapping and workflow documentation Strong
communication, facilitation, and stakeholder management skills Experience working in
Agile or hybrid Agile delivery environments
PREFERRED QUALIFICATIONS Experience supporting
ServiceNow platform implementations or
builds Familiarity with
ServiceNow workflows, data models, or modules (ITSM, CSM, HRSD,
SPM,
App Engine) Experience working on
government or public sector technology projects Experience supporting
data migration or multi-system integration efforts Familiarity with
Agile delivery tools
(Azure DevOps, Jira, etc.) Business Analysis or Agile certifications (CBAP, PMI-PBA, CSM, SAFe)
WORKING CONDITIONS Standard Business hours are Monday through Friday (9-5 ET). Occasional extended or weekend hours may be required based on operational needs. . Must have reliable internet service that allows for effective telecommuting on the days working remote.
BENEFITS Sprezzatura offers a comprehensive and flexible benefit package to include: Medical, Dental, and Vision Health Saving Account (when enrolled in eligible plan) with Company contribution Company paid Life, Accidental Death, Short-term & Long-term Disability Voluntary Accident, Hospital Indemnity, & Critical Care Insurance Voluntary Medical & Dependent Care Flexible Spending Accounts Accrued Paid Time Off & Company Paid Holidays 401(k) Retirement Plan with Company match
WORK AUTHORIZATION
Sprezzatura participates in E-Verify and will provide the federal government with your I-9 information to confirm that you are authorized to work in the U.S.
Sprezzatura
is a mission-driven, Service-Disabled Veteran-Owned Small Business (SDVOSB) that thrives at the intersection of technology, innovation, and impact. We specialize in secure, scalable, and human-centered digital solutions that accelerate government transformation. Our work spans DevSecOps, health IT modernization, intelligent automation, benefits delivery, and digital communications. We partner with agencies ready to evolve-delivering not just strategy, but measurable execution. Rooted in operational excellence and driven by curiosity, we help our clients navigate complexity with clarity-turning ambitious ideas into real-world outcomes. No buzzwords. Just impact.
EEO STATEMENT Sprezzatura is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, protected veteran status, or any other legally protected characteristic. Applicants have the right to discuss, disclose, or inquire about compensation without retaliation. Reasonable accommodations are available for qualified individuals with disabilities.
This job description is not intended to be an employment contract and does not guarantee employment for any specific duration.
Compétences linguistiques
- English
Avis aux utilisateurs
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