Referrals Officer

Position: Referrals Officer - Fostering

Type: Part-time, Permanent

Location: Hybrid - South East (London)

Hours: 21 hours per week (4 days)

Salary: £13,578.04 pro rata (£22,630.06 per annum full-time equivalent)

Founded in 1994 by a former foster parent and social worker, FCA is more than just a fostering agency; we are a community dedicated to making a positive impact in the lives of looked-after children. With our roots in the Worcestershire countryside, we have grown into one of the UK's leading children's service providers, driven by our passion for fostering.

At FCA, we believe in the power of community. Our dedicated team is committed to supporting every child and foster parent, ensuring they feel valued and empowered. With a strong reputation for excellence, we offer a range of services designed to help children and families thrive.

As a Referrals Officer , you will play a crucial role in managing referrals from Local Authorities. Your responsibilities will include:

• Actively promoting foster parent vacancies through effective communication with Local Authorities.
• Building and maintaining strong relationships with Local Authorities.
• Ensuring accurate and up-to-date systems at all times.
• Working to tight deadlines while using company performance data to support foster parents.
• Completing foster parent pay processes (full training provided).
• Liaising with the Referral Hub for additional support as needed.
• Keeping your line manager informed about referrals, matching, and any issues related to vacancies.
• Attending regular meetings and assisting with minute-taking.

We seek a motivated individual who can:

• Demonstrate experience in the children's services sector or a similar environment.
• Show strong administrative skills and the ability to follow regulatory policies.
• Work effectively in a fast-paced team while using your initiative to create thoughtful, person-centered solutions.
• Communicate confidently with professionals at all levels.

At FCA, we value our team members and offer a supportive work environment. Here’s what you can expect:

• Generous annual leave of 30 days (increasing to 35 days with length of service) plus Bank Holidays.
• Company Pension and Life Assurance (x2).
• Employee Discount Scheme and Medical Cash Plan.
• Free parking (all benefits are pro rata).

Join a family of independent fostering agencies, all united by a shared vision: to provide children with the support they need to build a brighter future. Here, you’ll find a close-knit network of support that feels like family.

If you’re ready to make a difference in the lives of children and families, we can’t wait to hear from you! Apply now and take the first step towards a rewarding career with FCA.

Foster Care Associates is an equal opportunities employer and has been awarded the Disability Confident Employer status by Jobcentre Plus. The successful applicant will be subject to an enhanced DBS check.