System Administrator (Desktop Support Technician)Navitas Partners • United States
System Administrator (Desktop Support Technician)
Navitas Partners
- United States
- United States
À propos
Location:
Harrisburg, PA (Hybrid - Part-Time Telework) Duration:
Contract Work Schedule:
Onsite as needed (Telework currently temporary) Position Overview
"Navitas Partners, LLC" is seeking an experienced
System Administrator / Desktop Support Technician
to provide advanced incident management and desktop support services within a multi-agency enterprise IT environment.
This role focuses on delivering high-level technical support for desktop hardware, software, network connectivity, and user account management. The ideal candidate will be comfortable working both independently and within a collaborative team environment while supporting executive-level staff and enterprise users. Key Responsibilities Provide Incident Management and desktop support services Troubleshoot and resolve Windows and Mac OS issues Support Microsoft O365 applications and enterprise software Install, configure, and test: Wi-Fi VPN VDI Scanners Printers Video conferencing equipment
Perform imaging of desktops and laptops using SCCM Coordinate with vendors for hardware repairs and replacements Deploy and configure hardware equipment Provide remote desktop support when onsite visits are not required Assist with conference room video technology setup and support Research and recommend modern technologies to improve performance and reliability Provide executive-level technical support User Account & Directory Management (Partial Weekly Assignment) Create, modify, and manage user and resource accounts in Active Directory Create and update Distribution Lists Perform password resets Manage access and user privileges Utilize enterprise provisioning tools for account lifecycle management Required Skills & Experience Strong experience with ServiceNow or similar asset/incident management systems Expert knowledge of Windows OS and Microsoft O365 Experience with SCCM for workstation imaging Active Directory administration (user accounts, distribution lists, permissions) VPN setup, configuration, and troubleshooting Wireless workstation setup and support Desktop hardware troubleshooting (PCs, printers, scanners, video systems) Ability to resolve technical issues over the phone and remotely Strong troubleshooting and problem-solving skills Excellent organizational skills and ability to work under pressure Professional communication and strong customer service skills Ability to lift and transport IT equipment when required Ability to work independently and in a team environment
For more details reach at
resumes@
About Navitas Partners, LLC:
It is a certified WBENC and one of the fastest-growing
Technical / IT
staffing firms in the US providing services to numerous clients. We offer the most competitive pay for every position. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.
Compétences linguistiques
- English
Avis aux utilisateurs
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