À propos
JTSi is a federal government consulting firm, providing technical services to the Federal Government, i.e., DoD, Client and various Civilian Agencies. We are proud to have earned the reputation of honesty, integrity and the ability to build long-term professional relationships with our employees and clients. Please visit our website at www.JTSUSA.com to learn more about who we are and what we do.
Company Name: - JTSi (Johnson Technology Systems, Inc.) Title: 'IT Security Analyst T5 Location: Remote - or in Herndon office (If within 30 mile radius 3 days a week/60 miles 1 day a week- Could increaae based on business needs) Salary : $148k - $153K/year on W2
DESCRIPTION OF PROJECT AND TASKS:
Description *MUST be a US Citizen and ONLY Hold US citizenship (No Dual Citizensh) *Remote or in Herndon office (If within 30 mile radius 3 days a week/60 miles 1 day a week- Could increaae based on business needs) *Possible convert to hire after 1 year
Senior ServiceNow Security Administrator with BTP IAS
COMPANY DESCRIPTION SAP is the global market leader for business software and related services. SAP National Security Services Inc. ® (SAP NS2®) is an independent U.S. subsidiary, offering SAP solutions with specialized levels of security and support to meet the requirements of U.S. national security and critical infrastructure customers. All internals must have manager's approval to transfer. Must be a U.S. Citizen. ROLE: Senior ServiceNow Security Administrator with BTP IAS Security
REQUIREMENTS: ServiceNow Administration • ServiceNow Certified System Administrator (required) • 3-7 years of hands-on ServiceNow administration experience in multi-instance environments (cloud and on-prem) • Experience managing self-hosted ServiceNow instances (required) • Experience managing Update Sets, configuration migration, and instance clone activities • Strong understanding of user, group, and role administration, including security best practices • Basic working knowledge of integration concepts, MID Servers, credentials, and secure connection principles • Experience supporting customer onboarding for external API connectivity (setup only; not development) • Familiarity with ITIL processes and ServiceNow governance standards • ITIL Foundation certification (preferred) • Experience with ServiceNow CMDB administration (preferred) • Experience administering and maintaining an on-premise ServiceNow instance (preferred) • Strong documentation and communication skills to support cross-team collaboration Identity & Access Management (BTP IAS Security) • Hands-on experience with SAP BTP Identity Authentication Service (IAS) and Identity Provisioning Service (IPS) (required) • Experience managing identity and access within security boundary environments (e.g., IL4, IL5) (required) • 3+ years of experience with identity federation, SSO, and enterprise authentication protocols (SAML, OAuth, OIDC) • Strong knowledge of user lifecycle management, role-based access control (RBAC), and least-privilege principles • Understanding of segregation of duties (SoD) concepts and access governance frameworks • Experience with identity and access management (IAM) platforms (SAP IDM, BTP IAS/IPS, or similar) • Deep understanding of security policies, standards, and compliance requirements in high-security environments • Experience integrating enterprise applications with centralized identity services • Knowledge of security compliance frameworks (NIST 800-53, FedRAMP, DoD IL5) Preferred Certifications • Security+ or equivalent security certification • SAP BTP certification • ServiceNow Security Operations or other advanced ServiceNow certifications
RESPONSIBILITIES: ServiceNow Platform Administration • Perform daily administration and operational maintenance of ServiceNow instances (cloud and on-prem) • Manage Update Sets to migrate configuration changes across instances • Coordinate and perform system upgrades, patches, clones, and environment sync activities • Manage user accounts, groups, roles, and permissions in alignment with governance and security policies • Support customer onboarding for secure external API connectivity by: o Creating and managing integration user accounts o Assigning secure roles and permissions o Maintaining and rotating API credentials and secrets • Monitor and maintain platform performance, stability, and compliance • Ensure configuration alignment and synchronization between cloud-hosted and on-prem ServiceNow environments • Support administration of CMDB data integrity where applicable • Maintain accurate documentation of administrative procedures, update sets, migrations, and API access workflows • Provide Level 2/3 support for configuration, user access, instance performance, and basic integration onboarding • Collaborate with Developers and Architects to escalate and resolve complex technical issues • Participate in governance, audit, and compliance activities • Stay current with ServiceNow releases and recommend opportunities to leverage new platform capabilities • Provide training or guidance to end users and stakeholders on platform changes as needed Identity & Access Management (Primary Ownership) • Own and manage the integration between ServiceNow and SAP BTP IAS/IPS for centralized identity management within NS2 security boundaries • Design, implement, and maintain user provisioning and deprovisioning workflows across ServiceNow and connected SAP cloud platforms • Administer end-to-end user lifecycle activities, including onboarding, role assignment, access modification, and deprovisioning • Implement and enforce role-based access controls (RBAC) aligned with security policies, compliance requirements, and least-privilege principles • Configure and maintain identity federation and SSO between ServiceNow and enterprise identity providers (e.g., SAP BTP IAS, Okta, Microsoft Entra ) • Lead access reviews, certification campaigns, and audit activities to ensure compliance with IL5 security requirements • Monitor, identify, and remediate access control gaps, security vulnerabilities, and policy violations within ServiceNow • Collaborate with Security Application Specialists to ensure consistent access governance across all enterprise platforms • Maintain security documentation including access control matrices, integration architecture, and compliance evidence • Implement and manage automated security controls, access policies, and compliance monitoring within the NS2 security boundaries • Serve as subject matter expert for ServiceNow security and BTP IAS integration questions • Participate in security incident response and remediation activities related to identity and access management
WORK EXPERIENCE: • 3-7 years of experience as a ServiceNow Administrator • 3+ years of hands-on experience with SAP BTP IAS/IPS administration and integration • Proven experience managing self-hosted ServiceNow instances in high-security environments (IL4/IL5 or FedRAMP High) • Proven experience managing Update Sets, configuration migration, and multi-instance synchronization • Hands-on experience with user/role/group administration and security controls • Experience supporting customers with secure API onboarding and access management • Experience working with ITIL processes and platform governance • Strong experience in user provisioning, role design, and enterprise access governance • Experience integrating ServiceNow with external identity providers and SAP cloud platforms • Experience with identity federation, SSO configuration, and authentication protocol implementation • Demonstrated ability to work within DoD or Federal high-security environments • Strong collaboration and communication skills, working effectively with both technical and non-technical stakeholders • Experience supporting security audits, compliance reviews, and access certification campaigns
QUALIFICATION: Minimum 4-year University degree or equivalent work experience English: Fluent Travel: 0-10%
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Compétences linguistiques
- English
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